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Public Tickets

Kyle Layerslider not auto updatingClosed   LayerSlider for WordPress   Updated February 17, 2021 at 1:55pm   3 Most recent comment from Kreatura Support:Hello Kyle,Thank you for your feedback! Hans-Günter Lindner slider transition work in opposite directionClosed   LayerSlider for WordPress   Updated February 16, 2021 at 2:44pm   6 Most recent comment from Hans-Günter Lindner:I changed the domain to proflindner.comnow it works fine. Don't ask me what happened.close ticket Keith Cohn Video LightboxClosed   LayerSlider for WordPress   Updated February 15, 2021 at 3:17pm   2 Most recent comment from Kreatura Support:Hello Keith,Thank you for getting in touch with us!Did you try to add this code to a html layer as shortcode? You can create a separate popup slider for example with the youtube video which you can t ... Matthias InstallationClosed   LayerSlider for WordPress   Updated February 15, 2021 at 10:01am   2 Most recent comment from Kreatura Support:Hello Matthias,Thank you for getting in touch with us!Please check this link in our documentation about how to install the plugin:https://layerslider.kreaturamedia.com/documentation/#installationIf yo ... Sinisa Loadign sliderClosed   LayerSlider for WordPress   Updated February 11, 2021 at 9:49am   2 Most recent comment from Kreatura Support:Hello Sinisa,Thank you for getting in touch with us!Could you please send me a link where I can check this issue?As I see there is no LayerSlider in your homepage. Florian Layer RotationClosed   LayerSlider for WordPress   Updated February 10, 2021 at 1:58pm   3 Most recent comment from Kreatura Support:Hello Florian,Thank you for getting in touch with us!You can rotate an image with the mouse if you set a hover trasition for the layer in the transitions tab / hover transition.You should try some exa ... Ettore BArtoccetti layerClosed   LayerSlider for WordPress   Updated February 10, 2021 at 12:35pm   2 Most recent comment from Kreatura Support:Hello Ettore,Thank you for getting in touch with us!Currently our plugin support dynamic content from Pages and Posts.You can insert an image of a post / page featured. Alternatively, you are free to ... Peter Jerome embedded linkClosed   LayerSlider for WordPress   Updated February 10, 2021 at 11:11am   4 Most recent comment from Kreatura Support:Hello Peter,Thank you for your answer!I still got a 404 error to your link.However, the Avada theme is not related to our company. We are the developers of the LayerSlider only.Which template do you ... Talha Kendir Creating same design as on your siteClosed   LayerSlider for WordPress   Updated February 10, 2021 at 11:07am   2 Most recent comment from Kreatura Support:Hello Talha,Thank you for getting in touch with us!It will be available in our template library within two weeks. How urgent is this for you? Liam Quinn Plugin completely breaks site when activeClosed   LayerSlider for WordPress   Updated February 10, 2021 at 8:17am   4 Most recent comment from Kreatura Support:Thank you for your feedback!I'm glad that you have managed to solve this issue. Kalimat Press can't get assistance during US business hoursClosed   LayerSlider for WordPress   Updated February 4, 2021 at 3:41pm   5 Most recent comment from Kreatura Support:Hello,The average response time for your ticket was 16 hours.We are experiencing a high volume of requests due to recently released updates and our response may be delayed. We are working on clearing ... David Miller Layerslider causing site issuesClosed   LayerSlider for WordPress   Updated February 4, 2021 at 2:52pm   19 Most recent comment from Kreatura Support:Hello David, We are very sorry for the inconvenience, however the error is not related to LayerSlider, it is caused by another plugin and we don't think we can do anything about our side to solve ... simone ghirardini lo slider non funzionaClosed   LayerSlider for WordPress   Updated February 4, 2021 at 12:06pm   6 Most recent comment from Kreatura Support:You are welcome! Serena Strand Cannot edit layers after updating pluginClosed   LayerSlider for WordPress   Updated February 3, 2021 at 11:11am   5 Most recent comment from Kreatura Support:Hello Kris,I answered to your ticket, please check it. Christopher Carey activationClosed   LayerSlider for WordPress   Updated February 3, 2021 at 9:22am   2 Most recent comment from Kreatura Support:Hello Christopher,Thank you for getting in touch with us!This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify ...