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Public Tickets

Adrian RefundClosed   LayerSlider for jQuery   Updated November 2, 2021 at 12:38pm   4 Most recent comment from Kreatura Support:Hello Adrian,We accepted your refund request, the amount will appear on your card in some workdays. Phil Set refresh page to always go the top of the pageClosed   LayerSlider for WordPress   Updated November 2, 2021 at 7:36am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!This is not related to LayerSlider. The website will reload exactly where it was refreshed. Tony Can't activateClosed   LayerSlider for WordPress   Updated November 1, 2021 at 9:27am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ... Mike Bernier Not working for meClosed   LayerSlider for WordPress   Updated November 1, 2021 at 8:55am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ... Phil Remove the Progress CircleClosed   LayerSlider for WordPress   Updated October 29, 2021 at 6:53am   2 Most recent comment from Kreatura Support:Hello Phil,You can disable the circle timer with the slider settings / navigation area / show bar timer option. Phil text layers above changing carousel imagesClosed   LayerSlider for WordPress   Updated October 29, 2021 at 6:52am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us!Yes of course, you can achieve this feature with static layers. You should set the transitions / other settings / keep this layer visibleto forever. Ramiz Hashimov Does not save sliders http error. I have contacted my Service providerClosed   LayerSlider for WordPress   Updated October 26, 2021 at 7:26am   1 Most recent comment from Ramiz Hashimov:I have contacted my Service provider they said they maxed upload size to max which is 128 MB. I also tried to change size in wp-config file and adding php.ini both did not help i have debug mode on bu ... Christophe Mixed content error for layer slider + wpClosed   LayerSlider for WordPress   Updated October 25, 2021 at 1:41pm   6 Most recent comment from Kreatura Support:You are welcome and I wish you too! DavidFenske How to accomplish a particular responsive effectClosed   LayerSlider for WordPress   Updated October 25, 2021 at 8:58am   7 Most recent comment from Kreatura Support:Hello Torsten,Please open a new support ticket if you have any question. Marcus Compatibility with new updateClosed   LayerSlider for WordPress   Updated October 21, 2021 at 2:33pm   13 Most recent comment from Kreatura Support:You are welcome! graphicmemory Transitions Acting "Wonky"Closed   LayerSlider for WordPress   Updated October 20, 2021 at 2:07pm   8 Most recent comment from Kreatura Support:Hello,Thank you for the access.The issue caused by that your theme overrides the slider image's size with CSS.https://gallopfuneralservices.com/wp-content/themes/gallopfs/assets/css/style.css?ver ... Kim Tracking / Click count for slidersClosed   LayerSlider for WordPress   Updated October 18, 2021 at 9:06am   6 Most recent comment from Kreatura Support:Thank you for your feedback!I'm glad that you've find a solution. Selma Kingir Fehlermeldung auf der WebseiteClosed   LayerSlider for WordPress   Updated October 15, 2021 at 3:42pm   8 Most recent comment from Kreatura Support:Hello, With these symptoms, it's highly likely that there is a PHP error on your site. Knowing the exact error message can be extremely useful to understand the nature of the issue occurring on y ... Chandrasekhar futniture slider text alignment issuesClosed   LayerSlider for WordPress   Updated October 15, 2021 at 7:30am   4 Most recent comment from Kreatura Support:Hello,These transitions are available for slide background images.So if you would like to use them, you should use your images as slide background.If you would like to change the animation of the imag ... Jorge Import TemplateClosed   LayerSlider for WordPress   Updated October 15, 2021 at 7:13am   2 Most recent comment from Kreatura Support:Hello Jorge,Thank you for getting in touch with us!The zip archive extension is required for download templates.You should check this example link about how to enable the zip archive extension on you ...