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Public Tickets

Valerie Maselli Video playing on homepageClosed   LayerSlider for WordPress   Updated August 6, 2021 at 8:45am   4 Most recent comment from Kreatura Support:Hello,You should check the settings of your homepage and avia slider.Other option is that if you embed your video to a slider which you create with LayerSlider instead of Avia Slider. MISBAU KOLAWOLE HAMEED slowing down my websiteClosed   LayerSlider for WordPress   Updated August 5, 2021 at 9:13am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!This type of issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch ... Brian Weiske Receiving error top of pageClosed   LayerSlider for WordPress   Updated August 3, 2021 at 7:22am   2 Most recent comment from Kreatura Support:Hello Brian,Thank you for getting in touch with us!This warning message comes from the Enfold theme's LayerSlider widget.You should contact with the developers of your theme to fix this issue. Ot ... Doug Donaldson Plugin CompatibilityClosed   LayerSlider for WordPress   Updated August 2, 2021 at 8:07am   2 Most recent comment from Kreatura Support:Hello Doug,Thank you for getting in touch with us!We are the developers of LayerSlider plugin. Avada theme is not related to our company. Doug Donaldson Slider Won't Save - Possible Size LimitsClosed   LayerSlider for WordPress   Updated July 30, 2021 at 4:27pm   4 Most recent comment from Kreatura Support:Hello,Thank you for your answer!Since the issue occurs only over a certain amount of data, so there is a server limitation which cause this problem.You should try to increase the max_input_vars value ... Christy Slider Shortcode IDClosed   LayerSlider for WordPress   Updated July 30, 2021 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Christy,Thank you for getting in touch with us!1 is the ID of the slider, which is dinamically increasing after create, import a new slider and it is not possible to change this. I suggest you ... Cristina Rodriguez activate licence on new domainClosed   LayerSlider for WordPress   Updated July 28, 2021 at 6:08am   2 Most recent comment from Kreatura Support:Hello Cristina,Thank you for getting in touch with us!There is no unlimited license for the plugin. As I see you purchased an In-Stock license for the plugin, which is recommended for theme developer ... jona miller production vs live sitesClosed   LayerSlider for WordPress   Updated July 27, 2021 at 7:24am   4 Most recent comment from Kreatura Support:You are welcome! Prasanth Akundi Features/LimitationsClosed   LayerSlider for jQuery   Updated July 26, 2021 at 12:29pm   4 Most recent comment from Kreatura Support:Hello,You should try to add the 'open-popup' class to your image layer.After that in the initalization code of the popup,  you should use the following attribute: popupShowOnClick: '.o ... Steve Saunders layerslider and transparent menu enfold themeClosed   LayerSlider for WordPress   Updated July 26, 2021 at 11:42am   2 Most recent comment from Kreatura Support:Hello Steve,Thank you for getting in touch with us!I checked your website. This problem is not related to LayerSlider. The difference between the pages where it works and where it doesn't work i ... Samuel Can't get LS workingClosed   LayerSlider for WordPress   Updated July 26, 2021 at 9:11am   4 Most recent comment from Kreatura Support:Hello Samuel,Could you please send me the username for login to your admin?I would like to check your slider configuration. Amiel Alcala Error on PluginClosed   LayerSlider for WordPress   Updated July 23, 2021 at 6:18am   6 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! Dee Layer SliderClosed   LayerSlider for WordPress   Updated July 21, 2021 at 12:35pm   2 Most recent comment from Dee:I think I resolved it with a page break point update :) tanks again for your help - you can close this ticket for now Frank Browser compatibilityClosed   LayerSlider for WordPress   Updated July 21, 2021 at 10:57am   2 Most recent comment from Kreatura Support:Hello Frank,Thank you for getting in touch with us!LayerSlider supports all modern browsers: Chrome, Safari, Firefox, Edge, Opera, popular mobile browsers, and even Internet Explorer 9 and newer. A li ... Tibor CSOSZI use the middle part of slider image on mobileClosed   LayerSlider for WordPress   Updated July 20, 2021 at 12:22pm   4 Most recent comment from Kreatura Support:Hello Tibor,Thank you for your feedback!If you have any other question, feel free to ask.