Public Tickets
Nate Aswege
Need Assistance with Wordpress issuesClosed
LayerSlider for WordPress
Updated June 22, 2021 at 9:29am
2
Most recent comment from Kreatura Support:Hello Nate,Thank you for getting in touch with us!Did you solve this issue? I checked your website and the images are visible.
Lucy Frost
Layer slider animation for Pixel template on mobileClosed
LayerSlider for WordPress
Updated June 21, 2021 at 7:52am
7
Most recent comment from Kreatura Support:Hello Lucy,Thank you for your feedback!I'm glad that you have managed to solve this issue.
Franz Marxer
der erste Layerslider ist schwarzClosed
LayerSlider for WordPress
Updated June 15, 2021 at 6:14am
9
Most recent comment from Kreatura Support:You are welcome!
Andrius
header sizeClosed
LayerSlider for WordPress
Updated June 10, 2021 at 2:11pm
10
Most recent comment from Kreatura Support:Hello Andrius,You should try to use a full hd size image for example 1920 x 1080.
Daniel
Slider only displays while logged into adminClosed
LayerSlider for WordPress
Updated June 9, 2021 at 5:55am
8
Most recent comment from Kreatura Support:You are welcome and thank you for your feedback!
Pieter de Rijk
Cannot activate licenseClosed
LayerSlider for WordPress
Updated June 8, 2021 at 1:40pm
2
Most recent comment from Kreatura Support:Hello Pieter,Thank you for getting in touch with us!In this case, we usually recommend to delete the theme bundled version of the plugin and reinstall the latest version, which you can download from ...
Föger Emil
Thumbnail NavigationClosed
LayerSlider for WordPress
Updated June 4, 2021 at 7:43am
6
Most recent comment from Kreatura Support:You are welcome!
SARA HOPKINS
shortcodesClosed
LayerSlider for WordPress
Updated June 3, 2021 at 2:23pm
2
Most recent comment from Kreatura Support:Hello Sara,Thank you for getting in touch with us!Currently, LayerSlider does not offer form building or email subscription features. However, you can use 3rd party solutions for these kind of purpose ...
Pascally
server issue that prevents activationClosed
LayerSlider for WordPress
Updated June 3, 2021 at 7:27am
2
Most recent comment from Kreatura Support:Hello Pascally,
Thank you for getting in touch with us!
This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify ...
munhwa kim
Error in layerslider pluginnClosed
LayerSlider for WordPress
Updated June 3, 2021 at 7:13am
2
Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!I checked your site and as I see the slider works properly. Did you solve this issue?
Edrian Madriaga
Full Page Snap Scroll FeatureClosed
LayerSlider for WordPress
Updated June 2, 2021 at 8:12am
2
Most recent comment from Kreatura Support:Hello Edrian,Thank you for getting in touch with us!It is not possible to achieve the same feature with our plugin. If you would like to create a similar effect with LayerSlider, then you should use� ...
Marco de Jong
Resizing browser window causes static layers to disappearClosed
LayerSlider for WordPress
Updated May 31, 2021 at 10:59am
4
Most recent comment from Kreatura Support:You are welcome!
Chris
Can't Switch Between Slides Since UpdateClosed
LayerSlider for WordPress
Updated May 27, 2021 at 9:35am
2
Most recent comment from Kreatura Support:Hello Chris,Thank you for getting in touch with us!Please try to clear your browser cache or check the editor in incognito mode / other browser.If it still not works, then please let me know.
Roger Hochradel
layer slider button for Avada ModalClosed
LayerSlider for WordPress
Updated May 25, 2021 at 3:52pm
2
Most recent comment from Kreatura Support:Hello Roger,Thank you for getting in touch with us!Could you please write me in details how can you trigger an avada modal?It is possible to use shortcodes in LayerSlider with the HTML widget. You sho ...
joe
content not load until try to resize browser display (Ctrl + or Ctrl -)Closed
LayerSlider for WordPress
Updated May 25, 2021 at 3:09pm
4
Most recent comment from Kreatura Support:Hello Joe,Thank you or the access.I checked your site and as I see there are some javascript error, which is not related to LayerSlider but it can cause problems with the initialization. You should fi ...