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Public Tickets

Mike Max install failClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:32pm   2 Most recent comment from [deleted]:Hey Mike,We have reset your purchase code, you can use it again now. ray cruz "Activate Now"Closed   LayerSlider for WordPress   Updated December 16, 2016 at 2:27pm   12 Most recent comment from [deleted]:Hello Warren, You can't ping our servers, it is blocked as a security measure. As you may know, it is a common practice on production servers. The activation site and our servers are up and running. cclinic1979 cannot activateClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:21pm   2 Most recent comment from [deleted]:Hey cclinic1979,Judging from the screenshots the plugin seems to be corrupted. I'd recommend removing the bundled version of LayerSlider first and then isntall the new one from us that you can downlo ... Ben Stone Disappearing Filters on TextClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:09am   2 Most recent comment from [deleted]:Hey Ben Stone,Could you please show us your site where we can check this behavior ? mutludent slider does not appearClosed   LayerSlider for WordPress   Updated December 16, 2016 at 2:06am   2 Most recent comment from [deleted]:Hey mutludent,I have checked your site and the slider is being displayed for me on the home page. Have you managed to fix the issue in the meantime ? In case not, please specify the device/OS/browser ... lealmente Lightbox VimeoClosed   LayerSlider for WordPress   Updated December 16, 2016 at 1:57am   2 Most recent comment from [deleted]:Hey lealmente,You can find a description about setting up lightbox in the documentation on the following url: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#integration-gui ... opsendesign Mobile deviceClosed   LayerSlider for WordPress   Updated December 16, 2016 at 1:39am   2 Most recent comment from [deleted]:Hey opsendesign,You will need to set a higher z-index value for your menu than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CS ... cdmisterek Images Not Showing on MobileClosed   LayerSlider for WordPress   Updated December 15, 2016 at 4:00pm   8 Most recent comment from [deleted]:We were able to reproduce and locate the problem on iOS. It is caused by the custom CSS rule that you have applied on the slider: .ls-wrapper.ls-in-out img { width: 100% !important; }You will n ... shelley giese problem getting responsive but not full screenClosed   LayerSlider for WordPress   Updated December 15, 2016 at 3:46pm   2 Most recent comment from [deleted]:Hey shelley giese, To achieve this you will need to use the Full size layout type with Fit to parent height mode and set an initial width and height for the slider. This way the slider will always ... lassiterweb disable autoplayClosed   LayerSlider for WordPress   Updated December 15, 2016 at 3:41pm   2 Most recent comment from [deleted]:Hey lassiterweb,Could you please show us a test page where we can check this issue live to investigate further ? As we can see there is no video in your homepage slider at the moment. Samuel Hover transition don't workClosed   LayerSlider for WordPress   Updated December 15, 2016 at 3:10pm   4 Most recent comment from [deleted]:Thanks for the feedback. We were able to locate the problem and we are going to release a fix for it in the next update. Sorry for your inconveniences. thinkpxl Mobile isn't ResponsiveClosed   LayerSlider for jQuery   Updated December 15, 2016 at 1:54am   5 Most recent comment from thinkpxl:Thanks George for your help. That fixed the problem. :) Hans Peeters Autumn Experiment: remove the skew on falling leavesClosed   LayerSlider for WordPress   Updated December 14, 2016 at 8:19pm   2 Most recent comment from [deleted]:Hey Hans Peeters,There is a rotate transition applied on the leaf layers. It is added as a 'Loop or Middle Transition'. medentis the sliders are not displayed​Closed   LayerSlider for WordPress   Updated December 13, 2016 at 11:10pm   2 Most recent comment from [deleted]:Hey medentis, As I can see the slider is working on your site (http://medentis.de) at the moment.  Could you please set up a test site or page where we can check this error to find out what's wro ... medentis single slides by dateClosed   LayerSlider for WordPress   Updated December 13, 2016 at 11:08pm   2 Most recent comment from [deleted]:Hey medentis,At the moment the Publish (date) feature is only available for sliders, you are not able to hide individual slides with it. But we are planning to add this improvement to the plugin in a ...