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Public Tickets

Saua SupportClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:24pm   2 Most recent comment from [deleted]:Hey Saua,Yes, it's possible to set up videos as slide backgrounds. You can find the option (Use this video as slide background) to achieve this in the Layers section under the Video / Audio content ... misteradamello Error template downloadsClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:21pm   2 Most recent comment from [deleted]:Hey misteradamello,Please deactivate and then reactive the plugin in the WP Plugins menu, it refreshes the database and might solve this problem.Furthermore, please try to import another demo slider, ... misteradamello responsive modeClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:18pm   2 Most recent comment from [deleted]:Hey misteradamello,I have checked the slider in your site (http://www.verticalworks.it) and the text layers are being displayed for me on a mobile device as well. Have you managed to fix the issue ... Frederickads Issue with IE 11Closed   LayerSlider for WordPress   Updated December 23, 2016 at 10:04pm   2 Most recent comment from [deleted]:Hey Frederickads,Sorry for the late response. We were looking into this and doing some tests in IE 11 but so far we were not able to reproduce the issue consistently on our end. What is the exact vers ... Maryhaurilak Layer Scaling IssuesClosed   LayerSlider for WordPress   Updated December 22, 2016 at 4:40pm   4 Most recent comment from [deleted]:From which version of the plugin did you update exactly ? LayerSlider has been drastically changed in version 6 but this part was left untouched, so the update should not affect it.Every layer is b ... rick changed hosting but when i activate the plugin i get a 502/504 errorClosed   LayerSlider for WordPress   Updated December 22, 2016 at 12:20am   13 Most recent comment from [deleted]:If you send us an email on the following address we can provide you with the latest release: [email protected] AStefanovsky remove bottom rule/borderClosed   LayerSlider for WordPress   Updated December 21, 2016 at 9:35pm   2 Most recent comment from [deleted]:Hey AStefanovsky,The border at the bottom of the slider is generated by your theme. The slider's parent element (where you inserted the slider) has this border and it also applies this on the slider ... prodport V5 CSS for Slide ID no longer works in V6Closed   LayerSlider for WordPress   Updated December 21, 2016 at 6:18pm   6 Most recent comment from John G:Hi,As explained below, there are no individual slide elements in the DOM. In v6, there is only one shared container that hold every layer from every slide.For the simple stuff like the background ... Scott Hazelbaker Trying to get HTML video to auto start and loop. .MP4. OVG. WEBM. It will not auto start on the web, only the template or set-upClosed   LayerSlider for WordPress   Updated December 21, 2016 at 1:32am   4 Most recent comment from [deleted]:Unfortunately I'm still not seeing LayerSlider being used on the url you have provided. Could you please set up a test page where you can leave it up without changes for us to check this and the iPh ... CJ Ware Server configuration issues detected!Closed   LayerSlider for WordPress   Updated December 20, 2016 at 8:53pm   6 Most recent comment from [deleted]:It is also possible that the two instances of LayerSlider (the bundled one and the new one from us) conflicted in some way on your installation causing this issue. You would need to completely remove ... Hugogon Youtube autoplay on mobile browserClosed   LayerSlider for WordPress   Updated January 31, 2017 at 6:03am   6 Most recent comment from Hugogon:Hi Attila,Thank you, that did the trick.CheersHugo agis775 Fasseas Videos are automatically starting in vesrion 6Closed   LayerSlider for WordPress   Updated December 20, 2016 at 5:50pm   2 Most recent comment from [deleted]:Hey Agis F,Yes, we have managed to find the problem that is causing this misconfiguration updating from version 5 to 6.Unfortunately we did not manage to include the fix for this to the latest up ... serewyn How can I fix my sliderClosed   LayerSlider for WordPress   Updated December 20, 2016 at 4:26pm   4 Most recent comment from [deleted]:In case you want to make a layer static, meaning that it does not do any transition between slides, you will need to set the 'Keep this layer visible' setting to 'forever'. This way it will not anima ... 2beIT Parallax transition on a layer nog ENABLEDClosed   LayerSlider for WordPress   Updated December 20, 2016 at 1:43pm   5 Most recent comment from [deleted]:Please set up a temporary WP login for us so we can look into this further. Make sure you set the message to private so others can't see the credentials. Scott Hazelbaker Layer Slider will freeze up my mobile deviceClosed   LayerSlider for WordPress   Updated December 20, 2016 at 4:13am   1 Most recent comment from Scott Hazelbaker:When I enable pluggin for Layer Slider , my mobile device, i-phone, will freeze up.  I cannot navigate it.  Any solution to this?