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Public Tickets

Gonzo1982 Size of SliderClosed   LayerSlider for WordPress   Updated December 24, 2016 at 2:29am   5 Most recent comment from [deleted]:As we can see the slider is still in fullwidth mode. Most likely there is some kind of caching in your installation preventing the changes you have made from going live.Please check if you or your the ... jaymitchell108 Styling messed up; video alsoClosed   LayerSlider for WordPress   Updated December 24, 2016 at 2:25am   3 Most recent comment from [deleted]:Hey jaymitchell108,1. + 2. Unfortunately without seeing the back-end and what the slider should look like, we cannot really tell what is wrong exactly. Please provide us with screenshots of the slide ... Peter Cannot enable Origami Transitions and all 2D Transitions for a slider?Closed   LayerSlider for WordPress   Updated December 24, 2016 at 1:06am   8 Most recent comment from Peter:Thanks for your response.Peter oniks3 scrollClosed   LayerSlider for WordPress   Updated December 24, 2016 at 12:33am   2 Most recent comment from [deleted]:Hey oniks3,We are sorry but we can only provide support in English.We believe that the scrolling issue you are experiencing is caused by an incorrect setting. Unfortunately we cannot check your setti ... volumen loopstartatClosed   LayerSlider for jQuery   Updated December 23, 2016 at 11:38pm   4 Most recent comment from John G:No problem. We often find ourselves in similar situations. It happens with everyone.Merry Christmas to you and all the best for 2017! Saua SupportClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:24pm   2 Most recent comment from [deleted]:Hey Saua,Yes, it's possible to set up videos as slide backgrounds. You can find the option (Use this video as slide background) to achieve this in the Layers section under the Video / Audio content ... misteradamello Error template downloadsClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:21pm   2 Most recent comment from [deleted]:Hey misteradamello,Please deactivate and then reactive the plugin in the WP Plugins menu, it refreshes the database and might solve this problem.Furthermore, please try to import another demo slider, ... misteradamello responsive modeClosed   LayerSlider for WordPress   Updated December 23, 2016 at 10:18pm   2 Most recent comment from [deleted]:Hey misteradamello,I have checked the slider in your site (http://www.verticalworks.it) and the text layers are being displayed for me on a mobile device as well. Have you managed to fix the issue ... Frederickads Issue with IE 11Closed   LayerSlider for WordPress   Updated December 23, 2016 at 10:04pm   2 Most recent comment from [deleted]:Hey Frederickads,Sorry for the late response. We were looking into this and doing some tests in IE 11 but so far we were not able to reproduce the issue consistently on our end. What is the exact vers ... Maryhaurilak Layer Scaling IssuesClosed   LayerSlider for WordPress   Updated December 22, 2016 at 4:40pm   4 Most recent comment from [deleted]:From which version of the plugin did you update exactly ? LayerSlider has been drastically changed in version 6 but this part was left untouched, so the update should not affect it.Every layer is b ... rick changed hosting but when i activate the plugin i get a 502/504 errorClosed   LayerSlider for WordPress   Updated December 22, 2016 at 12:20am   13 Most recent comment from [deleted]:If you send us an email on the following address we can provide you with the latest release: [email protected] AStefanovsky remove bottom rule/borderClosed   LayerSlider for WordPress   Updated December 21, 2016 at 9:35pm   2 Most recent comment from [deleted]:Hey AStefanovsky,The border at the bottom of the slider is generated by your theme. The slider's parent element (where you inserted the slider) has this border and it also applies this on the slider ... prodport V5 CSS for Slide ID no longer works in V6Closed   LayerSlider for WordPress   Updated December 21, 2016 at 6:18pm   6 Most recent comment from John G:Hi,As explained below, there are no individual slide elements in the DOM. In v6, there is only one shared container that hold every layer from every slide.For the simple stuff like the background ... Scott Hazelbaker Trying to get HTML video to auto start and loop. .MP4. OVG. WEBM. It will not auto start on the web, only the template or set-upClosed   LayerSlider for WordPress   Updated December 21, 2016 at 1:32am   4 Most recent comment from [deleted]:Unfortunately I'm still not seeing LayerSlider being used on the url you have provided. Could you please set up a test page where you can leave it up without changes for us to check this and the iPh ... CJ Ware Server configuration issues detected!Closed   LayerSlider for WordPress   Updated December 20, 2016 at 8:53pm   6 Most recent comment from [deleted]:It is also possible that the two instances of LayerSlider (the bundled one and the new one from us) conflicted in some way on your installation causing this issue. You would need to completely remove ...