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  Public Ticket #1012085
error exporting a slide
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Comments

  •  2
    clamonni started the conversation

    Good evening, I'm expecting this error 'Fatal error: Call to a member function fontsForSlider() on null in /web/htdocs/www.tastingsardinia.com/home/wp-content/plugins/LayerSlider/wp/actions.php on line 669' when I try to export a slide.

    How do i fix it?

    Thank you in advance,
    Claudio Monni

  • [deleted] replied

    Hey Claudio,

    Please check the plugin's System Status located on the WP sidebar to see if there are any related error messages.

  •  2
    clamonni replied

    Hello Attila, I've checked the plugin's system status but there are not errors

  • [deleted] replied

    Please set up a temporary WP login for us so we can look into this further. Make sure to set the message to private so others can't see the credentials.

  •   clamonni replied privately
  • [deleted] replied

    I have managed to log in and checked the System Status. There is an error, the PHP ZipArchive Extension is not installed. It is used for the import/export methods. Please contact your hosting provider and request to install this extension.