Okay
  Public Ticket #1007359
Install error
Closed

Comments

  •  2
    jhwon started the conversation

    Hello,


    Here is a error message. can you help me to install plugin which i bought ?

    Parse error: syntax error, unexpected T_STRING in E:\www\wp-content\plugins\LayerSlider\helpers\phpQuery.php on line 2


    Server configuration issues detected!

    phpQuery, an external library in LayerSlider, have unmet dependencies. It requires PHP5 with the following extensions installed: PHP DOM extension, PHP Multibyte String extension. Please contact with your hosting provider to resolve these dependencies, as it will likely prevent LayerSlider from functioning properly. This issue could result a blank page in slider builder.


    best Regards,

    Jonghun


  • [deleted] replied

    Hey Jonghun,

    As the error message suggests, LayerSlider has detected unmet dependencies. The plugin requires at least PHP version 5.3 and the PHP DOM, PHP Multibyte String extensions installed. Please contact with your hosting provider and show them this error message, they can update and/or install these requirements.

  •  2
    jhwon replied

    Hello,

    During my theme installation, I can not find Revolution slider file. (Please, see attached file) 

    There is no Revolution slider.zip in th file which I bought from your company.

    (themeforest-14857044-language-school-courses-learning-management-system-education-wordpress-theme.zip)

    How can i get that file ?


    Best Regards,

    Jonghun

  • [deleted] replied

    Hey Jonghun,

    We are the creator of the LayerSlider plugin and we are not related to Revolution Slider or your theme, they are separate products from different authors, so unfortunately we cannot help with this case.
    I'd recommend contacting the author of the RevSlider or your theme with this problem.