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  Public Ticket #1071650
Deactivation of site
Closed

Comments

  •  2
    Adrian started the conversation

    Hi I need the deactivation of one site that had been deleted, I am unable to access the site to deactivate it myself. Please could someone assist?

  • [deleted] replied

    Hey Adrian,

    We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/

  •  2
    Adrian replied

    Hi I did open the site and selected the two domains that I want deactivated and clicked deactivate site however nothing happened and they are still active

  • [deleted] replied

    We have located an error on the activation site earlier today that affected some of our users. We have since fixed this issue, you should be able to use it properly now.