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Public Tickets

Moontotter Product activation...Closed   LayerSlider for WordPress   Updated March 17, 2017 at 2:37pm   2 Most recent comment from [deleted]:Hey Tiaan, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will ... chakramedia templatesClosed   LayerSlider for WordPress   Updated March 17, 2017 at 3:59am   3 Most recent comment from chakramedia:Thank you!  I saw the errors, fixed them and now it works! Philip Gill LayerSlider UpgradeClosed   LayerSlider for WordPress   Updated March 16, 2017 at 8:31pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. lijecreative Slider eventsClosed   LayerSlider for WordPress   Updated March 16, 2017 at 8:30pm   3 Most recent comment from [deleted]:Hey lijecreative, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Marie-Christine Kalb MagicZoom using with LayerSliderWPClosed   LayerSlider for WordPress   Updated March 16, 2017 at 2:08pm   2 Most recent comment from [deleted]:Hey Marie-Christine Kalb,Unfortunately we are not familiar with the MagicZoom plugin or its methods. However LayerSlider offers ways to create zoom effect. Where exactly do you want to apply it ?In ca ... ragnarctorp Enabeling add-onsClosed   LayerSlider for WordPress   Updated March 16, 2017 at 2:04pm   2 Most recent comment from [deleted]:Hey ragnarctorp,I believe you have contacted the wrong author, you might have mistaken us with the Rev Slider team. We are the creator of the LayerSlider plugin, we have no relation to these add-ons ... efficado Random slidesClosed   LayerSlider for WordPress   Updated March 16, 2017 at 12:08am   8 Most recent comment from [deleted]:You could try to use the LayerSlider API to achieve a similar effect. You can access the first slide's index with it and change it with the sliderDidLoad event.https://support.kreaturamedia.com/docs/ ... nezam05 responsiveness of the slide on mobile devicesClosed   LayerSlider for WordPress   Updated March 15, 2017 at 10:33pm   2 Most recent comment from [deleted]:Hey nezam05,I have replied to your other ticket regarding the same problem. robertodelia Purchase Code invalidClosed   LayerSlider for WordPress   Updated March 14, 2017 at 10:24pm   2 Most recent comment from [deleted]:Hey robertodelia, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and update ... raccoonbot Private TicketClosed   LayerSlider for WordPress   Updated March 14, 2017 at 10:24pm   2 Most recent comment from [deleted]:Hey raccoonbot,I have replied to your original ticket. Tom Norman update filesClosed   LayerSlider for WordPress   Updated March 14, 2017 at 9:35pm   2 Most recent comment from [deleted]:Hey Tom Norman,Judging from the error message, there is most likely a server related issue preventing the auto-update feature from working properly. Please check the LayerSlider System Status for any ... maggie Cancelation of Product?Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:56pm   3 Most recent comment from maggie:I purchased it on 02 March 2017, 12 days ago.  The plugin shows as being activated however the note on the top indcates that it is cancelled.  Each time I try to re-activate it, it goes back to bein ... trendsettersmedia Compatibilty with Visual Composer 5.1Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:46pm   3 Most recent comment from [deleted]:Hey trendsettersmedia, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. rmeitel design optionsClosed   LayerSlider for WordPress   Updated March 14, 2017 at 4:49pm   2 Most recent comment from [deleted]:Hey rmeitel,The layer animation options such as rotate can be found under the Transition tab of the Layers section. You can set the layer to rotate there and also set its timing to come up first. The ... Jeferson Oliveira activationClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:12pm   2 Most recent comment from [deleted]:Hey Jeferson Oliveira, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and u ...