Okay
  Public Ticket #1142181
Upgrading from 4.6.0
Closed

Comments

  • dechtman started the conversation

    I am trying to upgrade with the Purchase code, but it will not let me. Please help

  •  499
    Attila replied

    Hey dechtman,

    Version 4.6 is a really old release, it is more than 4 years old now. The plugin has changed drastically multiple times since then, so the auto-update feature might not be working properly in it unfortunately.

    I'd recommend to manually update the plugin by downloading it from CodeCanyon. You can find installation and updating instructions in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup

    Please note that your sliders are stored in the database so they won't be deleted in the process.

    Best Regards,
    Attila | Kreatura Support Team