Hi, i'm having a following issue. In the slider i'm having several layers. For all image layers i see in the slider preview the image, but i cannot see in the browser (edge, chrome). Can you help me?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We believe that the problem is going to be related to an image preloader/optimizer/lazy loader on your installation, that is interfering with the slider's content.
We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.
If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load feature interferes with the slider's content, preventing the images from loading.
Hi, i'm having a following issue. In the slider i'm having several layers. For all image layers i see in the slider preview the image, but i cannot see in the browser (edge, chrome). Can you help me?
Thanks
Hello Cooperfidi,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We believe that the problem is going to be related to an image preloader/optimizer/lazy loader on your installation, that is interfering with the slider's content.
We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.
If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load feature interferes with the slider's content, preventing the images from loading.