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  Public Ticket #2021398
Change to plugin for wordpress
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Comments

  • liliacvil started the conversation

    Dear.-


    I need plugin for wordpress, but my product is jquery plugin, I need change the product.

  •  499
    Attila replied

    Hello Liliacvil,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately we cannot swap it, but we can refund you for this purchase. Please proceed with purchasing the correct WP version and opening a refund for this one on Envato, so we can accept it.

    Best Regards,
    Attila | Kreatura Support Team

  • liliacvil replied

    Hi Attila.-

    Yes I need refund for to get the WP version.

  •  499
    Attila replied

    Then please proceed with the previously mentioned method. Thank you.

    Best Regards,
    Attila | Kreatura Support Team

  •   liliacvil replied privately
  •  499
    Attila replied

    You can request a refund on Envato in your profile. That is the only way currently. 

    Please make the refund request there, so we can accept it. Thank you.

    Best Regards,
    Attila | Kreatura Support Team