Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations
With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.
I purchased and used licenses before, but i bought and activated a new license because error problems.
So I activated the license I had previously purchased to use on a new site, but failed.
Please take action to allow one license code to be used because i have two licenses and only one is currently in use.
(Please disactivate the most-old license. Thank you)
Hello Younghwa,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations
With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.