Okay
  Public Ticket #2229310
Font Problem
Closed

Comments

  •   Marc Frei started the conversation
  •  499
    Attila replied

    Hello Marc,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We've checked on your site and the problem is generated by this CSS file: https://fiif.ch/wp-content/plugins/visual-product-configuratore-save-for-later-addon/public/css/vpc-sfla-public.css?ver=1.0.0

    on the following entry:

    .line{
            padding: 16px 10px;
        font-size: 18px;
    }

    This code interferes with the text transition of the layers. The text transitions are using .line classed divs when they break up the text to animate it, and the mentioned custom CSS code from that file is being applied on them, thus the issue.

    You will need to remove that code, so it does not interfere with the slider, and the problem will be solved.

    Best Regards,
    Attila | Kreatura Support Team

  • Marc Frei replied

    Hello Attila

    Thanks for help. I deleted the following lines, but unfortunately the problem still exists...

    .line{
            padding: 16px 10px;
        font-size: 18px;
    }

    the bigger the font is right now, but on the smartphone not...

    the image or fonts does not match the preview...

    Thanks

    Marc

  •  499
    Attila replied

    Thank you for the feedback. Something else might also be affecting it. We'll take another look to see what's happening.

    Best Regards,
    Attila | Kreatura Support Team

  • Marc Frei replied

    Unfortunately I can not find out what it is.

    I would be very grateful for the support.

    Thanks Marc

  •  499
    Attila replied

    We've found another interfering code in your CSS: 

    fiif.ch/wp-content/plugins/visual-product-configurator-request-a-quote-add-on/public/css/vpc-rqa-public.css?ver=1.0.0

    on line 102:

    .line {
        padding: 16px 0;
    }

    Best Regards,
    Attila | Kreatura Support Team

  • Marc Frei replied

    Hello Attila

    Thank you so much! It works now!

    Marc

  •  499
    Attila replied

    Thank you for the feedback, glad you could solve the problem. 

    If you need further assistance please let us know.

    Best Regards,
    Attila | Kreatura Support Team