Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Thomas Seigworth Slide links and thumbnails not workingClosed   LayerSlider for WordPress   Updated February 26, 2020 at 12:45am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Dave FontsClosed   LayerSlider for WordPress   Updated February 26, 2020 at 12:43am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Ashley Weird BehaviorClosed   LayerSlider for WordPress   Updated February 25, 2020 at 2:14pm   7 Most recent comment from Ashley:I appreciate that, but I'm pretty sure YOU solved the problem. :)Many thanks, Ashley Basil albakri Package not found urgentClosed   LayerSlider for WordPress   Updated February 25, 2020 at 12:01am   2 Most recent comment from [deleted]:Hello Basil,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You have to d ... Paul Houkes dynamic layerClosed   LayerSlider for WordPress   Updated February 24, 2020 at 11:57pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. krina rotate in then stopClosed   LayerSlider for WordPress   Updated February 23, 2020 at 10:47am   4 Most recent comment from [deleted]:The 'forever' value is for static layers. It means that layer will be kept on all slides without animating out. I recommend that you leave that option at default instead.  Are you using Loo ... Solomon Campbell Layersliuder will not allow deletion of layerClosed   LayerSlider for WordPress   Updated February 23, 2020 at 10:37am   2 Most recent comment from [deleted]:Hello Solomon,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please note ... Ricardo Linares ​PHP ZipArchive Extension: DisabledClosed   LayerSlider for WordPress   Updated February 22, 2020 at 2:17pm   2 Most recent comment from [deleted]:Hello Ricardo,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.That is a s ... Gunnar Snellman LayerSlider updates not working for UNCODEClosed   LayerSlider for WordPress   Updated February 22, 2020 at 2:15pm   2 Most recent comment from [deleted]:Hello Gunnar,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunatel ... Martin Wagemans I have a license key but no activatingClosed   LayerSlider for WordPress   Updated February 20, 2020 at 11:19pm   6 Most recent comment from [deleted]:Thank you for the feedback.Please refer to my first reply. I've already pointed out where and how you can reset the activation of your license, to use it again in the plugin. Richard ACTIVATIONClosed   LayerSlider for WordPress   Updated February 20, 2020 at 11:08pm   3 Most recent comment from [deleted]:Hello Richard,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Rieke Hermann Images not shownClosed   LayerSlider for WordPress   Updated February 20, 2020 at 11:00am   9 Most recent comment from [deleted]:Thank you for the feedback.The sliders are also sitting next to (or rather on top of) each other on mobiles too. There is no gap between them.The reason why it looks like that is because the content i ... consuelo francesconi Problem with Layer Slider plugin imagesClosed   LayerSlider for WordPress   Updated February 20, 2020 at 10:39am   2 Most recent comment from [deleted]:Hello Consuelo,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is n ... Kevin Anderson Popup Layer slide triggerClosed   LayerSlider for WordPress   Updated February 20, 2020 at 10:18am   4 Most recent comment from [deleted]:Thank you for the feedback. Nothing goes to the linking field, it stays empty. All you have to do is add example to the ID field of the button layer, add #example to the Open By Click field of th ... traceybarron Barron Slow loading after updateClosed   LayerSlider for WordPress   Updated February 19, 2020 at 3:16pm   6 Most recent comment from [deleted]:Thank you for the feedback.The only problem I saw with the first slide was with its content (the image not able to load).Could you please test it out with a different image on that first slide to see ...