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Public Tickets

thomas WP BakeryClosed   LayerSlider for WordPress   Updated March 20, 2020 at 2:24pm   6 Most recent comment from Kreatura Support:Hello Thomas,All right, we will give you the refund.You should claim it on this link:https://codecanyon.net/refund_requests/new If you want to use our plugin in the future and you will have any quest ... Jenny Lobel Importing DemosClosed   LayerSlider for WordPress   Updated March 20, 2020 at 7:52am   2 Most recent comment from Kreatura Support:Hello Jenny,Thank you for getting in touch with us!As I see in our system, you have activated the plugin. So now you should use the Template store button in the LayerSlider interface. Please check th ... Rick McLaughlin PopupClosed   LayerSlider for WordPress   Updated March 20, 2020 at 7:49am   2 Most recent comment from Kreatura Support:Hello Rick,Thank you for getting in touch with us!The premium popup feature is available for every customer who has license. You can import our popup templates from the template store(Kreatura Popups) ... Gemma No funcionaClosed   LayerSlider for WordPress   Updated March 19, 2020 at 2:28pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Do you use the latest version of the plugin? Could you please send me a screenshot about your System Status or a Wordpress admin to your site? I would like ... creativeclicks1 The text on the slider is not resizing on the mobileClosed   LayerSlider for WordPress   Updated March 19, 2020 at 11:20am   8 Most recent comment from Kreatura Support:Hello Helen,It is difficult to optimize a slider for desktop and mobile too. I suggest you to create a separate slider for mobile, instead of use the same slider in every device. You should make a  ... Tanya Ruigrok Images not showingClosed   LayerSlider for WordPress   Updated March 19, 2020 at 7:51am   8 Most recent comment from Kreatura Support:Great! If you will have any question, feel free to contact us! barkingbird styling issuesClosed   LayerSlider for WordPress   Updated March 18, 2020 at 2:28pm   4 Most recent comment from Kreatura Support:You are welcome! Richard Boat SlidesClosed   LayerSlider for WordPress   Updated March 18, 2020 at 7:27am   4 Most recent comment from Kreatura Support:Hello Richard,Thank you. It is a logo. You should remove it in the Slider Settings / Yourlogo tab.If you will have any other question, feel free to ask. gjfortin Create a simple slider with fix backgroundClosed   LayerSlider for WordPress   Updated March 17, 2020 at 1:27pm   12 Most recent comment from Kreatura Support:You are welcome! Frank Layer Slider does not transition slides after embedded into a pageClosed   LayerSlider for WordPress   Updated March 17, 2020 at 1:26pm   4 Most recent comment from Kreatura Support:You are welcome and I wish you too! Sara Van Ranst LayerSlider is not slidingClosed   LayerSlider for WordPress   Updated March 17, 2020 at 10:44am   4 Most recent comment from Kreatura Support:You are welcome! Ink Graphics layer sliderClosed   LayerSlider for WordPress   Updated March 16, 2020 at 4:15pm   8 Most recent comment from Kreatura Support:Hello,I checkedi t. As I see the start is 0ms. It is not possible to reduce the transition start time so it based on that your website loads the slider and downloads the image. You should try to co ... Sebastian James Not enough information on the Popup plugin I boughtClosed   LayerSlider for WordPress   Updated March 16, 2020 at 9:30am   2 Most recent comment from Kreatura Support:Hello Sebastian,Thank you for getting in touch with us!As I see you have installed and activate the LayerSlider plugin in your site. The Webshopworks popups is a package of popups which you can import ... Peter Buswell general guidanceClosed   LayerSlider for WordPress   Updated March 16, 2020 at 8:00am   2 Most recent comment from Kreatura Support:Hello Peter,Thank you for getting in touch with us!Which slider do you use? Could you please send a screenshot about the text which you would like to modify?Thank you, in advance. Giorgio Buratti LayerSlider doesn't workClosed   LayerSlider for WordPress   Updated March 16, 2020 at 7:57am   3 Most recent comment from Kreatura Support:Hello Giorgo,Thank you for getting in touch with us.There seems to be a Greensock conflict on the page, it caused this error. There is most likely another item/plugin trying to use Greensock, but does ...