Okay
  Public Ticket #2411471
reinstall
Closed

Comments

  • xpertrade started the conversation

    my domain expired so can i install to new domain? and how to deactivate plugin installed into old domain name and install to new domain?

  •  63
    Kristof replied

    Hello xpertrade,

    Thank you for getting in touch with us!
    You should login to your account where you can deactivate your license. You should navigate to the licenses tab and click to the import licenses from envato button. After that you can manage your LayerSlider license.
    https://account.kreaturamedia.com/

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • xpertrade replied

    but my domain has expired and can't login

  •  63
    Kristof replied

    Hello,

    Thank you for your feedback!
    I removed the activation manually in our system. Please check it.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • xpertrade replied

    ok tq.. now i will install with new domain.. if any problem i will open ticket again..

  •  63
    Kristof replied

    You are welcome!

    Best Regards,
    Kristof Molnar | Kreatura Support Team