Public Ticket #2406043
incorrect duplicated purchase


  • Wolfgang Ratschmeier started the conversation

    Dear Support and sales department. I did a mistake and incorrectly did duplicated purchases.

    the license 1B10EDDA-73C5-KD39-M686-C40D10FF41DE will never be used. I kindly ask to book my monly back as a decline the purchase and confirm that I incorrectly did duplicated payments. 

  •  116
    Kristof replied

    Hello Wolfgang,

    Thank you for getting in touch with us!
    We give you a refund, It will be returned to your account in a few days.

    Best Regards,
    Kristof Molnar | Kreatura Support Team