Okay
  Public Ticket #1230175
Error
Closed

Comments

  • Hans started the conversation

    Hi.

    It seems that I have a new problem with the sliders.

    Kindly see the attached photo.

    Thanks,

    Hans

  • [deleted] replied

    Hey Hans,

    I believe that your earlier problem is also related to this case so I'll continue here.

    The "Internal server error" is a web server configuration issue. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize more content than your server can handle in the given amount of time. But it might be generated by something else as well.   

    The "Internal server error" is almost always a PHP error related problem, but currenty the exact error message is not visible as the WP debug mode is not enabled. Please try to enable it and look for any PHP errors in the logs that could provide more information. 

    https://codex.wordpress.org/WP_DEBUG

    https://codex.wordpress.org/Debugging_in_WordPress

    If you're not familiar with it, we can also look into it for you, after you enabled the WP debug mode. We will need a temporary WP login in this case.

    In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.