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Public Tickets

yuni andriyani jQuery Selector to trigger popup on click​Closed   LayerSlider for WordPress   Updated September 26, 2017 at 11:59am   2 Most recent comment from [deleted]:Hello yuniandriyani, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. If you want ... annaitsoft updateClosed   LayerSlider for WordPress   Updated September 26, 2017 at 11:53am   6 Most recent comment from [deleted]:I'm sorry but I'm not sure what should I open, or what exactly is the problem you are experiencing. Could you please describe - in details - the issue you are facing, and the exact method that you ... federica my slider doesn't workClosed   LayerSlider for WordPress   Updated September 26, 2017 at 11:20am   4 Most recent comment from [deleted]:Please note that we are Kreatura, the creator of the LayerSlider plugin. Slider Revolution is not our product, so unfortunately we cannot help with it. In case you are experiencing problems with Slid ... chapolote Responsive PopupClosed   LayerSlider for WordPress   Updated September 26, 2017 at 10:13am   4 Most recent comment from [deleted]:Thank you for the feedback, glad the problem is resolved. If you need further assistance please let us know. robertconnor Social Share Layer SliderClosed   LayerSlider for WordPress   Updated September 26, 2017 at 10:10am   2 Most recent comment from [deleted]:Hello Rob,The Social Share popup slider is not available currently at the Template Store. But we will consider adding it with a future update.Thank you for your understanding. Ho_Tse_Lin Stop slider on hoverClosed   LayerSlider for WordPress   Updated September 26, 2017 at 12:10pm   4 Most recent comment from Ho_Tse_Lin:Resolved!!! :-)Thank you anyway! Nico Collu KnowledgeClosed   LayerSlider for WordPress   Updated September 25, 2017 at 5:57pm   2 Most recent comment from [deleted]:Hello Nico Collu,That slider was built with several individual slides, where each slide shows a different image layer (phone color). The custom navigation was linked to each slide and set static, so ... Darren Layerslider keeps crashingClosed   LayerSlider for WordPress   Updated September 25, 2017 at 5:32pm   4 Most recent comment from [deleted]:As I've mentioned, there is no issue like this present in the latest release of LayerSlider.No other user reported this and we did not experience this on our end either. It is most likely a localized ... binova2014 Date Publish FunctionClosed   LayerSlider for WordPress   Updated September 25, 2017 at 4:34pm   2 Most recent comment from [deleted]:Hello Lucas,Unfortunately you cannot achieve this at the moment. The publish feature cannot use repetative dates, only time periods between two dates.But we will consider this improvement for future u ... sreda ActivationClosed   LayerSlider for WordPress   Updated September 25, 2017 at 4:28pm   2 Most recent comment from [deleted]:Hello Sreda, We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations schoenj Creating a interactive arrowClosed   LayerSlider for WordPress   Updated September 25, 2017 at 7:38am   4 Most recent comment from [deleted]:As I've mentioned you will need to use the Loop or Middle Transition section of the corresponding layers to achieve this.You will need to set the opacity to 0, apply the duration and wait values tha ... hellblau Mobile Version of SliderClosed   LayerSlider for WordPress   Updated September 25, 2017 at 6:41am   5 Most recent comment from hellblau:Okay, thank you!I was just worried that it might affect the performance of the website negatively when I have 2 sliders. cormip Play Video only when in viewportClosed   LayerSlider for WordPress   Updated September 24, 2017 at 10:44pm   5 Most recent comment from [deleted]:Thank you. We can see and reproduce the issue on your site. However if we try to use the same video with the same settings on our test site, the error does not occur. So we believe that there is a loc ... Sascha Schürmann Play by scroll keyframeClosed   LayerSlider for WordPress   Updated September 24, 2017 at 5:08pm   4 Most recent comment from [deleted]:It is not a bug, this is how the play by scroll effect is working currently. Basically, until the slider is "in action" (not played through forward or backwards), the scrolling is blocked. Even if you ... DanKennedy69 Click to external linkClosed   LayerSlider for WordPress   Updated September 24, 2017 at 1:59pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad the problem seems to be resolved. If you need further assistance please let us know.