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Public Tickets

DanielbNYC FormattingClosed   LayerSlider for WordPress   Updated October 7, 2017 at 10:51am   7 Most recent comment from [deleted]:We haven't heard back from you, so we're contacting you again.As we've already pointed out, this issue is generated by your theme's custom code that is being applied on the slider. Please note that we ... Snoopasnoop Bug ? Layers ok, and suddenly nothingClosed   LayerSlider for WordPress   Updated October 6, 2017 at 10:48am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. SREERAMULU Activation CodeClosed   LayerSlider for WordPress   Updated October 6, 2017 at 8:03am   2 Most recent comment from [deleted]:Hello Sreerm, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ... mcfstop slide timingClosed   LayerSlider for WordPress   Updated October 5, 2017 at 7:21pm   2 Most recent comment from [deleted]:Hello mcfstop, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the moment there ... Tom LayerSlider ActivationClosed   LayerSlider for WordPress   Updated October 5, 2017 at 2:47pm   2 Most recent comment from [deleted]:Hello Tom, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.  We have launched a site that you can use to manage and reset the activations of your purchas ... enita Can't find activation boxClosed   LayerSlider for WordPress   Updated October 5, 2017 at 9:14am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Darren UpdateClosed   LayerSlider for WordPress   Updated October 5, 2017 at 7:48am   2 Most recent comment from [deleted]:Hello Darren, You can update the plugin manually or with its auto-update feature. If you decide to update manually, you will need to download the latest release from CodeCanyon and reinstall the plu ... betterend syntax error, unexpected T_STRINGClosed   LayerSlider for WordPress   Updated October 5, 2017 at 7:27am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Also, we strive for excellence in customer service and to offer the highest quality pr ... PartuOnline content shifts on image loadClosed   LayerSlider for WordPress   Updated October 5, 2017 at 7:26am   5 Most recent comment from [deleted]:Thank you for your patience. To solve this problem you will need to disable the following option: Slider Settings -> Layout (Show Advanced Settings enabled) -> Clip slide transition. Once you disable ... allwastematters Template slider faultClosed   LayerSlider for WordPress   Updated October 4, 2017 at 8:03am   13 Most recent comment from allwastematters:Ok great thank you will do calibervideo SliderClosed   LayerSlider for WordPress   Updated October 2, 2017 at 8:48pm   2 Most recent comment from [deleted]:Hello calibervideo, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunatel ... vfactordesign Layerslider not visible in Safari browser on the mac?Closed   LayerSlider for WordPress   Updated October 2, 2017 at 6:02pm   4 Most recent comment from [deleted]:Dear Paul,Please note that bumping threads and creating multiple tickets for the same problem will not get you faster responses. If anything it's the opposite, as you only generate more traffic. Ever ... vfactordesign support tickets x 2Closed   LayerSlider for WordPress   Updated October 2, 2017 at 6:02pm   5 Most recent comment from [deleted]:Dear Paul,Please note that bumping threads and creating multiple tickets for the same problem will not get you faster responses. If anything it's the opposite, as you only generate more traffic. Ever ... omdehoek Buttons not scaling properlyClosed   LayerSlider for WordPress   Updated October 2, 2017 at 5:08pm   2 Most recent comment from [deleted]:Hello Stijn, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is that ... Esteve layerslider critical errorClosed   LayerSlider for WordPress   Updated October 2, 2017 at 1:40pm   5 Most recent comment from Esteve:Hi, Ok, thanks.Gaël