Okay

Public Tickets

jbensous Can't activateClosed   LayerSlider for WordPress   Updated September 2, 2017 at 4:30am   3 Most recent comment from drsnourian:I have the same problem, how can I active this plugin if the ACTIVATE BUTTON does not WORK! phill LicenseClosed   LayerSlider for WordPress   Updated August 31, 2017 at 9:53pm   2 Most recent comment from [deleted]:Hey phill, We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations dpbardell UpdateClosed   LayerSlider for WordPress   Updated August 31, 2017 at 7:01pm   3 Most recent comment from dpbardell:Thank you, deActivate/Activate solved the problem. dilge Slider not loading on directed domainsClosed   LayerSlider for WordPress   Updated August 31, 2017 at 4:07pm   2 Most recent comment from [deleted]:Hey dilge, I have checked your sites but the www.therefinery.us domain does not use redirection as you've mentioned. This site uses a frameset and loads the .org URL through it. So basically a sit ... BCA-theme PHP Memory Limit: 256M and it should report as 512MClosed   LayerSlider for WordPress   Updated August 31, 2017 at 3:55pm   3 Most recent comment from [deleted]:Hey BCA-theme, The LayerSlider System Status would notify you if tere was an issue with the memory limit or the PHP file upload limit. So it's not likely that this is the case here. The problem is m ... Aaron Hattenbach Updating Layerslider PluginClosed   LayerSlider for WordPress   Updated August 31, 2017 at 10:36am   2 Most recent comment from [deleted]:Hey Aaron Hattenbach, The automatic updates feature is only available once you have activated the plugin. You can find activating instructions here: https://support.kreaturamedia.com/docs/layerslide ... Michael Slider images disappearing once texts animates inClosed   LayerSlider for WordPress   Updated August 31, 2017 at 10:33am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Bill Sudden Slide Glitch/Display ErrorClosed   LayerSlider for WordPress   Updated August 30, 2017 at 8:32pm   7 Most recent comment from Bill:Hey Dave,As of 48 hours ago, it was happening but I just checked (and also applied the latest update), and it seems to be working normally now. I don't know if that update was specifically to fix th ... Richard Huang PopupClosed   LayerSlider for WordPress   Updated August 30, 2017 at 3:58pm   6 Most recent comment from [deleted]:There isn't really a code example for this other than what I have already provided. That is all you will need to make it work. So again, if you want to trigger the popup with a layer from a slider,  ... cedaly1968 Google FontsClosed   LayerSlider for WordPress   Updated August 30, 2017 at 3:36pm   2 Most recent comment from [deleted]:Hey cedaly1968,The Google Fonts section where you can load the fonts, can be found on the main page of the plugin's admin area, under the sliders list. It's next to the Permissions tab.Once you've lo ... jerryrlmendes need to shadow text layerClosed   LayerSlider for WordPress   Updated August 30, 2017 at 10:01am   2 Most recent comment from [deleted]:Hey jerryrlmendes,You can add shadow with the Custom CSS section in the Layers -> Styles tab. You can enter " text-shadow: 5px 5px " for example. You can find more details about text shadow on the fo ... Daniel Text not showing up on sliderClosed   LayerSlider for WordPress   Updated August 30, 2017 at 9:16am   13 Most recent comment from [deleted]:Thank you for the feedback, glad the problem has been resolved. If you need further assistance please let us know. massik25 Open popup photo galleryClosed   LayerSlider for WordPress   Updated August 30, 2017 at 9:09am   6 Most recent comment from [deleted]:There are two problems. IDs can't start with numbers, you will have to use a letter as a first character. Also, the hashtag (#) is not needed in the ID field in the Link & Attributes section, only in ... jarredzhang Disable double click display full size sliderClosed   LayerSlider for WordPress   Updated August 29, 2017 at 9:39am   4 Most recent comment from [deleted]:We do not have complex video tutorials yet, but there are multiple sources available you check that will help you get started using LayerSlider. You can import the demo sliders from the Template Sto ... petrfaitl Ewww no transitions when Alternative WebPClosed   LayerSlider for WordPress   Updated August 29, 2017 at 9:34am   4 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance please let us know.