Okay
  Public Ticket #1611863
Renewal price
Closed

Comments

  • orgazmatron started the conversation

    Hi !

    I was wondering, how is it that the regular renewal price is higher than the regular price 

    the regular price is 25$ + 7,50$ for 1 add. year of support. 

    And now to renew, its 12,50$ for 6 months (reg price 17,50$ wich is more than half of the reg price)

    Please help me understand your stratégy

    Thanks

  • [deleted] replied

    Hello orgazmatron,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that this system is implemented and handled by Envato, not by us. They are the operator of the marketplaces, the available licenses, renewals, policies and so on. I'd recommend to contact them about this case if you would like to find out more.