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Public Tickets

sathamhussain Purchase code not workingClosed   LayerSlider for WordPress   Updated June 7, 2018 at 2:41pm   2 Most recent comment from [deleted]:Hello sathamhussain, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Roger_Jolicoeur Video Background Stalls After NavigationClosed   LayerSlider for WordPress   Updated June 7, 2018 at 2:40pm   7 Most recent comment from [deleted]:Thank you for the additional feedback. I'll forward it to the dev team. Kelly Monteith error messagesClosed   LayerSlider for WordPress   Updated June 6, 2018 at 8:02pm   4 Most recent comment from [deleted]:Thank you for the feedback, in that case unfortunately it is most likely a conflict problem on your installation or a server configuration issue.To start troubleshooting please try to temporary disabl ... Word2Art Can you please respond to my last ticket as it's v urgentClosed   LayerSlider for WordPress   Updated June 5, 2018 at 5:34pm   2 Most recent comment from [deleted]:Hello Sharon, I've replied to your original ticket. Please keep the conversation and problem solving in one place. Thank you. jasonv99 Images issuesClosed   LayerSlider for WordPress   Updated June 5, 2018 at 5:03pm   2 Most recent comment from [deleted]:Hello jasonv99, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe that the ... Daniel Schönemann Übrgänge für alle Slides auf einmal ändernClosed   LayerSlider for WordPress   Updated June 5, 2018 at 4:59pm   2 Most recent comment from [deleted]:Hello Daniel, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately not, y ... Kevin Export in htmlClosed   LayerSlider for WordPress   Updated June 5, 2018 at 4:57pm   2 Most recent comment from [deleted]:Hello Kevin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I mentioned in the ... jenneh manja slider not showingClosed   LayerSlider for WordPress   Updated June 4, 2018 at 9:26pm   11 Most recent comment from [deleted]:Yes, we've added it again. And only to the homepage. Please see attached screenshot.It looks like something or someone is changing it back. Please try to look for any caching/backup/synchronization pl ... samuletopham Icons not showing and breaks being ignoredClosed   LayerSlider for WordPress   Updated June 4, 2018 at 2:19pm   2 Most recent comment from [deleted]:Hello samuletopham, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please try to ... serzhmarchuk Issue with jqueryClosed   LayerSlider for WordPress   Updated June 6, 2018 at 11:22pm   7 Most recent comment from [deleted]:As we can see you are using a seven years old "ColorBox" plugin. That is causing the first JS error.And the second JS error is caused by something called "flex menu".Both of these items are unrelated ... mary feuer LayerSlider keeps "uninstalling" itselfClosed   LayerSlider for WordPress   Updated June 2, 2018 at 4:25pm   2 Most recent comment from [deleted]:Hello mary feuer, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This shouldn't ... ravishi cannot find a settingClosed   LayerSlider for WordPress   Updated June 2, 2018 at 4:25pm   4 Most recent comment from [deleted]:Thank you for your feedback. We will consider this addition to the plugin for future releases.Additionally, you can use the Time Shift option to change the starting point of the slide animation, to ... annaitsoft appearClosed   LayerSlider for WordPress   Updated June 1, 2018 at 11:54am   2 Most recent comment from annaitsoft:i leave you a video, is under a top bar:https://www.useloom.com/share/f443cf22571b421580808f0f93f56e4d gbrt88 Plugin ActivationClosed   LayerSlider for WordPress   Updated May 31, 2018 at 7:52pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. queendaedra thumbnails and the sliderClosed   LayerSlider for WordPress   Updated May 31, 2018 at 7:44pm   2 Most recent comment from [deleted]:Hello queendaedra, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see fr ...