Public Tickets
Bruce Ledbetter
Shows Slides On Site and LS Not Slider SettingsClosed
LayerSlider for WordPress
Updated July 3, 2018 at 11:53am
4
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
Daniel Schönemann
zoom for the background imageClosed
LayerSlider for WordPress
Updated July 3, 2018 at 11:36am
2
Most recent comment from [deleted]:Hello Daniel-Hannover,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can do ...
Robert
Images & Hyperlinks for LayersliderClosed
LayerSlider for WordPress
Updated July 3, 2018 at 11:33am
2
Most recent comment from [deleted]:Hello Robert,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've checked your si ...
Arthur Oliver Santisteban
Layer Slider images not showingClosed
LayerSlider for WordPress
Updated July 4, 2018 at 2:46pm
3
Most recent comment from [deleted]:Thank you for your patience. We found the issue. There is a JS error on your site causing this problem. It's related to a plugin called "clammrPlugin MediaPlayer". You will need to solve this JS erro ...
maahifotos
unable to activate LayerSlider WPClosed
LayerSlider for WordPress
Updated July 3, 2018 at 11:14am
2
Most recent comment from [deleted]:Hello maahifotos,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launch ...
andyw13
paginationClosed
LayerSlider for WordPress
Updated July 3, 2018 at 10:57am
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Roger_Jolicoeur
Ken BurnsClosed
LayerSlider for WordPress
Updated July 2, 2018 at 12:41pm
2
Most recent comment from [deleted]:Hello Roger_Jolicoeur,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
At the mo ...
Jeff Weiss
transfer licenseClosed
LayerSlider for WordPress
Updated July 2, 2018 at 12:32pm
2
Most recent comment from [deleted]:Hello Brad,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I've reset your licens ...
robbcapp
Layer Dark OverlayClosed
LayerSlider for WordPress
Updated July 3, 2018 at 11:04am
5
Most recent comment from [deleted]:Thank you for your patience. In the https://essilor-r0zblibv3lxldzfp7k.netdna-ssl.com/wp-content/themes/success/css/commercegurus.css file, on line 6047, there is a reference to the body .ls-laye ...
KunaCustoms
features /product images and library media now not visableClosed
LayerSlider for WordPress
Updated June 28, 2018 at 12:27pm
4
Most recent comment from [deleted]:If you are unable to view the images in the library, then there is something wrong with them most likely. Please try to check whether they are still accessible and that their image paths are still c ...
brentswain
Removed slider keeps workingClosed
LayerSlider for WordPress
Updated June 28, 2018 at 12:06pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
aph100
Pop Up SliderClosed
LayerSlider for WordPress
Updated June 28, 2018 at 11:58am
4
Most recent comment from [deleted]:Thank you. You can smoothen up the popup launch animation with the options located in the Slider Settings -> Popup -> Modal Options tab. You can set it to slower/faster, change the delay/duration or ...
lucasKlaas
LayersliderClosed
LayerSlider for WordPress
Updated June 27, 2018 at 11:58am
2
Most recent comment from [deleted]:Hello lucasKlaas,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I wouldn't recom ...
Lara
post content exerpts not showingClosed
LayerSlider for WordPress
Updated June 26, 2018 at 12:54pm
4
Most recent comment from [deleted]:I've checked it again and the two text blocks are showing up for me on the front-end as well. Please see attached screenshot. I believe you might be looking at a cached version of the site, or some ca ...
designoffice2
Videos don't work in chromeClosed
LayerSlider for WordPress
Updated June 26, 2018 at 12:20pm
4
Most recent comment from [deleted]:We've checked your slider on an iPhone both in Safari and Chrome and it works. What they might have noticed is that the video does not autoplay on most mobiles. Unfortunately the video displays are ...