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Public Tickets

David Full screen and what it looks like on mobileClosed   LayerSlider for WordPress   Updated May 25, 2018 at 2:37pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jay Layer Slider keeps unexpectedly failingClosed   LayerSlider for WordPress   Updated May 25, 2018 at 1:35pm   4 Most recent comment from [deleted]:FIrst please try to verify that it is indeed the problem. You could temporary switch it off to see if that helps. And in case that is generating the issue, the theme author might be able to provide yo ... jenneh manja layerslider stop workingClosed   LayerSlider for WordPress   Updated May 25, 2018 at 1:34pm   3 Most recent comment from [deleted]:Hello jenneh manja, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. karenlowjs Plugin Security Alert on WordpressClosed   LayerSlider for WordPress   Updated May 24, 2018 at 1:36pm   2 Most recent comment from [deleted]:Hello karenlowjs, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We can assure ... Snerp Text animationsClosed   LayerSlider for WordPress   Updated May 24, 2018 at 1:24pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. momentswithme Problem with plaing video in a sliderClosed   LayerSlider for WordPress   Updated May 24, 2018 at 1:11pm   2 Most recent comment from [deleted]:Hello Paulina, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The reason for this ... rsirota Different Screen SizesClosed   LayerSlider for WordPress   Updated May 24, 2018 at 1:06pm   2 Most recent comment from [deleted]:Hello rsirota, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, I believe the ... pixelwald Video in safari does not workClosed   LayerSlider for WordPress   Updated May 24, 2018 at 12:58pm   6 Most recent comment from [deleted]:Sure thing. Use this address: support @ kreaturamedia . com Felix Otto Get current height of full width layerClosed   LayerSlider for WordPress   Updated May 26, 2018 at 1:48pm   3 Most recent comment from [deleted]:Thank you for your patience. The dev team recommended that you use the LayerSlider API to achieve this. You can basically access anything through the API, including the slider dom element. You can fi ... Mischa Template Store not workingClosed   LayerSlider for WordPress   Updated May 24, 2018 at 12:48pm   2 Most recent comment from [deleted]:Hello Mischa, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you please set ... VASharon Video behind sliderClosed   LayerSlider for WordPress   Updated May 24, 2018 at 12:47pm   4 Most recent comment from [deleted]:There are many demo sliders that feature complex layer animations and effects. You can import them from the Template Store to see what settings we used and how we set them up exactly.Unfortunately y ... cedaly1968 URL TransformationClosed   LayerSlider for WordPress   Updated May 24, 2018 at 12:41pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Patricia Update Package Not AvailableClosed   LayerSlider for WordPress   Updated May 24, 2018 at 11:20am   2 Most recent comment from [deleted]:Hello Patricia, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The 'Update pack ... winbach License issueClosed   LayerSlider for WordPress   Updated May 22, 2018 at 8:45pm   2 Most recent comment from [deleted]:Hello winbach, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... Patricia Unwanted whitespaceClosed   LayerSlider for WordPress   Updated May 22, 2018 at 8:33pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.