I have two licences for this product. I just deactivated both as I can not get them to work. I just purchased my 2nd licensee about an hour ago. I got it to activate but had problems in the template store. Error message: :the PHPzip for disabled or something like that. I then deleted the plugin, reinstalled it about four times trying to get it to work with no success. Now, I can even put the purchase code in the box for activation. Also the blue activation box dose not work. Whats up? I deactivated both of by sites prior to trying to reactivate your plugin using your code.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Regarding the import error. The PHP ZipArchive that you need to use the Template Store is a server setting, so your host can enable/install it for you. Please contact your hosting provider and request it from them.
I have two licences for this product. I just deactivated both as I can not get them to work. I just purchased my 2nd licensee about an hour ago. I got it to activate but had problems in the template store. Error message: :the PHPzip for disabled or something like that. I then deleted the plugin, reinstalled it about four times trying to get it to work with no success. Now, I can even put the purchase code in the box for activation. Also the blue activation box dose not work. Whats up? I deactivated both of by sites prior to trying to reactivate your plugin using your code.
Hello richardgaspa,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Regarding the import error. The PHP ZipArchive that you need to use the Template Store is a server setting, so your host can enable/install it for you. Please contact your hosting provider and request it from them.