Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I believe you might have set those slides to be hidden on the back-end. Please check the slides list in that slider. One other thing I can think of is that you are editing a different slider by mistake. Please make sure that you look at the correct one in the admin, which is the same as on the front-end. And finally, there might be caching involved. A cache plugin or solution on your installation could be loading an outdated version of the slider and preventing the changes from going live.
Attila, thanks for the response. We are thinking alike. I checked and I have only one slider. I then checked all the slides in the slider and there are only 6 but 8 show up including the blanks. I cleared all my caches and I still have the problem. Any other thoughts?
I've attached screen shots to show that I have one slider and six slides within that slider.
Okay...I went back to my original slider. Turns out that of the six slides I had loaded only four were displaying. Two were showing up as blank sides. So, I just have to figure out why it doesn't like certain slides.
Thank you for the feedback. Could you please set up a temporary WP login for us, so we can check on this in the admin ? We would be able to troubleshoot the problem better there.
I'm building a slider with LayerSlider and somehow I'm getting two blank slides. I can't figure out where they are coming from nor can I delete them.
Hello sowers1011,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I believe you might have set those slides to be hidden on the back-end. Please check the slides list in that slider. One other thing I can think of is that you are editing a different slider by mistake. Please make sure that you look at the correct one in the admin, which is the same as on the front-end. And finally, there might be caching involved. A cache plugin or solution on your installation could be loading an outdated version of the slider and preventing the changes from going live.
Attila, thanks for the response. We are thinking alike. I checked and I have only one slider. I then checked all the slides in the slider and there are only 6 but 8 show up including the blanks. I cleared all my caches and I still have the problem. Any other thoughts?
I've attached screen shots to show that I have one slider and six slides within that slider.
I decided to create a new slider to see what would happen. I loaded three slides but only two show up...the first one is blank.
Okay...I went back to my original slider. Turns out that of the six slides I had loaded only four were displaying. Two were showing up as blank sides. So, I just have to figure out why it doesn't like certain slides.
And one more datapoint. I've loaded the same slide twice. Only one of them shows up...the other is blank. Ideas?
Thank you for the feedback. Could you please set up a temporary WP login for us, so we can check on this in the admin ? We would be able to troubleshoot the problem better there.
Thanks, but for now I've figured out a workaround. I delete the slides that are blank and re-add the photos. For some reason that works.
Marvin
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.