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Public Tickets

kusuyama Not display sliderClosed   LayerSlider for WordPress   Updated May 2, 2019 at 12:58pm   8 Most recent comment from [deleted]:There is also an error related to some kind of facebook item/method.  Please temporary disable your plugins and switch to a default WP theme. Then you can enable them back one by one to figure out w ... Lia Agbada HoverClosed   LayerSlider for WordPress   Updated May 2, 2019 at 11:22am   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Kody Kratzer I cannot save changes to my sliderClosed   LayerSlider for WordPress   Updated May 2, 2019 at 9:03am   2 Most recent comment from [deleted]:Hello Kody, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wit ... marimelle Change slide on hoverClosed   LayerSlider for WordPress   Updated May 2, 2019 at 9:01am   2 Most recent comment from [deleted]:Hello Marimelle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortun ... Alexander Hanauer Call to Action ButtonsClosed   LayerSlider for WordPress   Updated May 1, 2019 at 5:04pm   2 Most recent comment from [deleted]:Hello Alexander, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.  Since ... wondercore Tilting/parallax problem on mobileClosed   LayerSlider for WordPress   Updated May 1, 2019 at 4:34pm   4 Most recent comment from [deleted]:Thank you for the feedback, I'll forward your finding to the dev team. jayb5811 Invalid Purchase CodeClosed   LayerSlider for WordPress   Updated May 1, 2019 at 4:27pm   2 Most recent comment from [deleted]:Hello Jayb5811, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have ... bigstepmarketing I want to install same slider as it showing here https://revolution.themepunch.com/wordpress-media-gallery/ I just want a demo pack or would u please tell me how i can set it up using few of my imagesClosed   LayerSlider for WordPress   Updated April 30, 2019 at 3:21pm   7 Most recent comment from bigstepmarketing:Oh sorry i understand now.. thanks any way Dylan Munn Editing existing slideClosed   LayerSlider for WordPress   Updated April 30, 2019 at 1:51pm   7 Most recent comment from Dylan Munn:It wasn't under the Revisions section either. The developer I took over for wasn't very coordinated so this isn't too surprising. Thank you for your help!  mrdallasmacdonald Dynamic ContentClosed   LayerSlider for WordPress   Updated April 29, 2019 at 9:38pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. jonathonfowler Preload key requests + Defer Offscreen ImagesClosed   LayerSlider for WordPress   Updated April 29, 2019 at 10:39am   4 Most recent comment from [deleted]:Thank you for the feedback. The skins are dynamically loaded, so unfortunately there is no option to preload them.However please note that these page speed tests and insights are only giving recommen ... Lia Agbada slidesClosed   LayerSlider for WordPress   Updated April 29, 2019 at 9:37am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Lia Agbada speed of my websiteClosed   LayerSlider for WordPress   Updated April 29, 2019 at 9:36am   4 Most recent comment from [deleted]:You have probably enabled the Start only in viewport option, that is why the slideshow won't start immediately. jckenswil full size mobileClosed   LayerSlider for WordPress   Updated April 26, 2019 at 3:11pm   3 Most recent comment from jckenswil:Hi Atilla,I found the reason I have the spaces top & bottom. When using parallax on the background, you get the spaces. When I turn the background off and use just a static background, the spaces or ... allcontractormarketing Issues with full widthClosed   LayerSlider for WordPress   Updated April 28, 2019 at 9:18pm   3 Most recent comment from [deleted]:Thank you for your patience. The problem is related to the custom styles being applied on the layerslider container (DIV class="ls-fullscreen-wrapper") in the style.css file. There are custom paddin ...