Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Sheikh Naveed Not savingClosed   LayerSlider for WordPress   Updated May 22, 2019 at 9:41am   2 Most recent comment from [deleted]:Hello Sheikh Naveed, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The ... Michael JS error, Navigation Thumbs are not loadedClosed   LayerSlider for WordPress   Updated May 22, 2019 at 9:23am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. eli2020 Doesn't work in new domainClosed   LayerSlider for WordPress   Updated May 21, 2019 at 2:30pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. phoneone Assistance with installation setupClosed   LayerSlider for WordPress   Updated May 20, 2019 at 6:14pm   5 Most recent comment from [deleted]:Unfortunately, as every server and admin panel is different, we cannot give you exact locations for this. If you are not familiar with it, please contact your hosting or server admin, they will know w ... BlockchainGovernanceLab layerslider does not workClosed   LayerSlider for WordPress   Updated May 20, 2019 at 2:20pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. bowlandwalks 403 ForbiddenClosed   LayerSlider for WordPress   Updated May 20, 2019 at 1:18pm   4 Most recent comment from [deleted]:Thank you for the feedback. I'm getting the same 403 Forbidden error for both of those pages. I believe there is something wrong with the permissions and page administration. LayerSlider cannot ... Carl Update pluginClosed   LayerSlider for WordPress   Updated May 19, 2019 at 2:16pm   2 Most recent comment from [deleted]:Hello Carl, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can eithe ... giftcardfocus Look of sliderClosed   LayerSlider for WordPress   Updated May 17, 2019 at 6:04pm   5 Most recent comment from giftcardfocus:I do have the HTML box selected wiscomsolutions Global hover for part of sliderClosed   LayerSlider for WordPress   Updated May 17, 2019 at 3:08pm   2 Most recent comment from [deleted]:Hello Jeff, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Livio Viscovo I have a bug with layer slider WPClosed   LayerSlider for WordPress   Updated May 17, 2019 at 2:12pm   13 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If it causes further problems, you could contact with Enfold with this case. They might know what setting to change to adjust it in their ... YourArtDirector Missing PluginClosed   LayerSlider for WordPress   Updated May 16, 2019 at 4:35pm   9 Most recent comment from [deleted]:One license can be used for one live site only. Using it on two separate sites simultaneously will likely result in an activation cancel or stuck activation. However you can still use it on dev sites ... sunnykai slider does not centerClosed   LayerSlider for WordPress   Updated May 16, 2019 at 3:24pm   2 Most recent comment from [deleted]:Hello Sunnykai, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This mis ... Randy Kassebaum Slider Flashes between image changesClosed   LayerSlider for WordPress   Updated May 16, 2019 at 11:58am   2 Most recent comment from [deleted]:Hello Randy, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have chec ... Fernandovh Não importa slidesClosed   LayerSlider for WordPress   Updated May 15, 2019 at 3:54pm   15 Most recent comment from Fernandovh:Good morning, I got it resolved !!!! I used an application to restore corrupted zip files and I recovered all my slides.I'll leave the tool link here so I can help someone who has this kind of pr ... HUSTACHE Change the color of navigation buttonsClosed   LayerSlider for WordPress   Updated May 16, 2019 at 11:41am   15 Most recent comment from [deleted]:I've contacted with the dev team and the problem is indeed related to the text transition. The text transition handles each character separately in a text to animate it, while the justify setting ...