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Public Tickets

maesie19 Unable to add in button featureClosed   LayerSlider for WordPress   Updated April 17, 2019 at 6:18pm   4 Most recent comment from [deleted]:Please try to use the plugin's built-in option to set up the button. There is a dedicated button layer type for this, and you can style it the exact same way in the Styles tab of the layer. Let u ... tdmathis How can I make LayerSlider header responsive in mobile without being full hero image?Closed   LayerSlider for WordPress   Updated April 17, 2019 at 6:15pm   4 Most recent comment from [deleted]:Dear KIVIChartered,Please open a new ticket for your case. Thank you. titlesafe Open Pop Up with ButtonClosed   LayerSlider for WordPress   Updated April 17, 2019 at 8:48am   2 Most recent comment from [deleted]:Hello Titlesafe, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Yes, it ... DelphiaM Slider Won't Display TextClosed   LayerSlider for WordPress   Updated April 16, 2019 at 6:06pm   8 Most recent comment from DelphiaM:JetPack was the problem! Disabled that and the slider works fine now. Thank you! yehezkel37 B.G to be the same with slider's heightClosed   LayerSlider for WordPress   Updated April 15, 2019 at 7:12pm   2 Most recent comment from [deleted]:Hello Yehezkel37, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have ... tricia-jones Layer Slider Not Always DisplayingClosed   LayerSlider for WordPress   Updated April 15, 2019 at 3:46pm   14 Most recent comment from [deleted]:Contacting the theme author is also a good idea. Hopefully they respond soon. pins-branding how to set up background as video ?Closed   LayerSlider for WordPress   Updated April 15, 2019 at 11:26am   2 Most recent comment from [deleted]:Hello Pins-branding,I've replied to your other ticket regarding the same case. pins-branding how to set up background as video ?Closed   LayerSlider for WordPress   Updated April 15, 2019 at 11:26am   2 Most recent comment from [deleted]:Hello Pins-branding, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You ... Antagonist Missing sliderClosed   LayerSlider for WordPress   Updated April 15, 2019 at 12:07pm   3 Most recent comment from [deleted]:I'm attaching the old version of that demo slider. We are planning to release a modernized version of it, but you can use this in the meantime. Rick Swearingen popup coupon and printClosed   LayerSlider for WordPress   Updated April 13, 2019 at 9:55am   2 Most recent comment from [deleted]:Hello Rick, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Keyur Maru Slider Issue on MobileClosed   LayerSlider for WordPress   Updated April 12, 2019 at 4:30pm   3 Most recent comment from [deleted]:Hello Keyur Maru, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I ca ... bottegatifernate Slider transitionClosed   LayerSlider for WordPress   Updated April 12, 2019 at 4:00pm   2 Most recent comment from [deleted]:Hello Bottegatifernate, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Y ... stylusdesign No updates because of conflictClosed   LayerSlider for WordPress   Updated April 12, 2019 at 3:54pm   2 Most recent comment from [deleted]:Hello Stylusdesign, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.  We ... Pruk2525 How to rename sliderClosed   LayerSlider for WordPress   Updated April 12, 2019 at 6:26am   3 Most recent comment from Pruk2525:Thank you  schwartzm Image resizingClosed   LayerSlider for WordPress   Updated April 11, 2019 at 9:21pm   4 Most recent comment from [deleted]:Thank you. I can see the problem, and I still suspect that there is some kind of image preloader/optimizer or cache solution on your site, that is interfering with the images in the slider. Please c ...