Okay
  Public Ticket #2248343
having trouble with the install
Closed

Comments

  • Robert started the conversation

    here is the code I'm am getting

    It seems there is a server issue that prevented LayerSlider from performing product activation. Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: 

    That's all I get no error code

    my contact is 786-255-3054

  • [deleted] replied

    Hello Robert,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the activation method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.

    Let us know what you've found.

  • Sasha Safarzadeh replied

    I am having the same issue.