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Public Tickets

morse2015 Links don't work to the pages from SlideClosed   LayerSlider for WordPress   Updated June 20, 2017 at 7:22pm   2 Most recent comment from [deleted]:Hey morse2015, I have checked your site but for me 2 out of the 3 slides are linked and clickable. Have you managed to fix the problem in the meantime ? In case not, could you please specify on wh ... ReRush Slider broke after updating to Wordpress 4.8 or Enfold 4.0.7Closed   LayerSlider for WordPress   Updated June 20, 2017 at 7:17pm   2 Most recent comment from [deleted]:Hey ReRush, The problem seems to be caused by that two images are missing:  slide1_iPhone_5.png and slide1_Layer_1.png These two images are not available (404 Not Found error) so the slider cannot ... Tryple pop up trigger once every X days?Closed   LayerSlider for WordPress   Updated June 20, 2017 at 3:16pm   2 Most recent comment from [deleted]:Hey Tryple,Those should be the correct settings for the popup.I have checked the URL you provided but as I can see there is no LayerSlider on it at the moment.Where exactly can we take a look at this ... Gerardh01 Latest update is brokenClosed   LayerSlider for WordPress   Updated June 20, 2017 at 3:14pm   2 Most recent comment from [deleted]:Hey Gerardh01, There is no known issue such as this present in the latest release of our plugin (6.5.1.), we did not experience this on our end and no other user reported it either. So unfortunately ... imagpt layerSlider is not workingClosed   LayerSlider for WordPress   Updated June 20, 2017 at 11:33am   2 Most recent comment from [deleted]:Hey imagpt,I have replied to your original ticket regarding the same case. imagpt LayerSlider is no working/showing in WordPress 4.8Closed   LayerSlider for WordPress   Updated June 20, 2017 at 11:33am   8 Most recent comment from [deleted]:In case the advanced settings are not helping, the issue is most likely related to the Rocketscript feature of Cloudflare.Rocketscript is a method used to compress and asynchronously load scripts on ... zyxilon Text formatting does not work on slidesClosed   LayerSlider for WordPress   Updated June 19, 2017 at 8:17pm   5 Most recent comment from [deleted]:Thank you for the feedback.In this case I'd recommend to contact your theme author with this case. They should be able to provide more information on this theme behavior and how to disable it. Jamesdurnin not working rightClosed   LayerSlider for WordPress   Updated June 19, 2017 at 2:33pm   2 Most recent comment from [deleted]:Hey James, There is no issue like this present in the latest release of our plugin (6.5.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue ... Christian ErroClosed   LayerSlider for WordPress   Updated June 19, 2017 at 2:18pm   4 Most recent comment from [deleted]:Hey Christian,Unfortunately Envato does not offer any discount for buying multiple licenses at the moment. They are the operator of the marketplaces, we do not have any control over the available lic ... vaykhounv Can we put more Slider IDs in PHP function in order to show slides from different sliders?Closed   LayerSlider for WordPress   Updated June 19, 2017 at 11:58am   2 Most recent comment from [deleted]:Hey Vay, I have replied to your original ticket. raminmazur Plugin backend do not workClosed   LayerSlider for WordPress   Updated June 19, 2017 at 8:27am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. jimfrost Image SizingClosed   LayerSlider for WordPress   Updated June 18, 2017 at 12:31pm   3 Most recent comment from jimfrost:Thanks for the reply Attila.I have Essential Grid and Revolution Slider on my site with no optimisation warnings seen on GT Metrix. If delete the LayerSlider row then the warnings disappear.However, I ... Marcio bug in /plugins/LayerSlider/classes/class.ls.popup.phpClosed   LayerSlider for WordPress   Updated June 18, 2017 at 10:52am   4 Most recent comment from [deleted]:Hey Marcio, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. barbee0264 text colors not staying the same on mobile site as desktopClosed   LayerSlider for WordPress   Updated June 17, 2017 at 8:12pm   9 Most recent comment from barbee0264:the actual problem was with Jetpack plugin simonttz YouTube's OG:Image cover is not stretching the whole element(Cropped)Closed   LayerSlider for WordPress   Updated June 17, 2017 at 8:04pm   3 Most recent comment from [deleted]:Hey simonttz, The problem is that the video player was set up using a different aspect ratio than the video itself that it plays. Regarding video preview images, we are using the 'cover' method, whi ...