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Public Tickets

kiki Alexa problemClosed   LayerSlider for WordPress   Updated July 12, 2017 at 11:07am   2 Most recent comment from [deleted]:Hey kiki,I'm sorry but what is 'Alexa' exactly ? Could you please describe the problem you are experiencing in more details ? opencirrus UpdatesClosed   LayerSlider for WordPress   Updated July 12, 2017 at 10:50am   2 Most recent comment from [deleted]:Hey opencirrus,You do not need to renew support to access the new versions, the plugin updates are for a lifetime with a purchased license, only the support time expires.Regarding the update error, pl ... ycikdev Text outside of layoutClosed   LayerSlider for WordPress   Updated July 12, 2017 at 6:29am   3 Most recent comment from ycikdev:I gave up too quickly - Thanks Attila! beachmat static layersClosed   LayerSlider for WordPress   Updated July 11, 2017 at 5:50pm   2 Most recent comment from [deleted]:Hey beachmat, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Andrew \n\n Internal Server ErrorClosed   LayerSlider for WordPress   Updated July 11, 2017 at 5:50pm   7 Most recent comment from John G:Thank you all for your feedback. We're currently preparing our next update for release and this patch will be included.  getyoufound LayerSlider breaking Sticky NavClosed   LayerSlider for WordPress   Updated July 11, 2017 at 4:23pm   5 Most recent comment from [deleted]:We can see the issue, however after further troubleshooting we did not find any error in LayerSlider that could have caused this. As I can see there are a tremendous amount of plugins/scripts loaded ... jeroenvangils Popup button & page jumpsClosed   LayerSlider for WordPress   Updated July 11, 2017 at 4:01pm   8 Most recent comment from [deleted]:Since your layer is linked you will need to apply the class on the link itself and not on the layer. To achieve that you will have to create a new attribute in the custom attributes section. After t ... Matsy Layer slide cant saveClosed   LayerSlider for WordPress   Updated July 11, 2017 at 1:25pm   4 Most recent comment from [deleted]:I have logged in with the provided credentials but as I can see this user does not have any rights. So we are not able to see or access anything on your installation. Also, we have recently ran into ... urbandigital SEOClosed   LayerSlider for WordPress   Updated July 11, 2017 at 12:07pm   2 Most recent comment from [deleted]:Hey urbandigital, You can set 'alt' and 'rel' attributes for your layers in the Layers -> Link & Attributes tab for SEO purposes. You can also set 'alt text' to images when you're adding them through ... Manuel Molina Restart 1 cycle sliderClosed   LayerSlider for WordPress   Updated July 11, 2017 at 12:00pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. urbandigital background colorClosed   LayerSlider for WordPress   Updated July 11, 2017 at 11:56am   3 Most recent comment from [deleted]:Hey urbandigital,Manuel Molina is right. You can set a slide background color with the option showed on the screenshot. Or if you want a global background color you can do that in the Slider Settings ... finalcreations Play By Scroll bugs?Closed   LayerSlider for WordPress   Updated July 11, 2017 at 11:51am   2 Most recent comment from [deleted]:Hey finalcreations,At the moment this feature only works with mouse scrolling, it does not work with the side scroll bar.Unfortunately there could be some movement when the slider is started with the ... denisedesign adding a class to a linkClosed   LayerSlider for WordPress   Updated July 11, 2017 at 4:46am   5 Most recent comment from denisedesign:Thanks. That did it... now talking to Betheme to find out why it doesn't work! :/ But your help was excellent. Much appreciated! Tony Chung Slider not WorkingClosed   LayerSlider for WordPress   Updated July 10, 2017 at 11:43am   2 Most recent comment from [deleted]:Hey Tony Chung,Please try to use one of the plugin's default methods to insert a slider to your site to see if that works. You can find them described in the documentation: https://support.kreaturame ... Justin Duncan Layerslider parallaxClosed   LayerSlider for jQuery   Updated July 10, 2017 at 7:10am   3 Most recent comment from [deleted]:Hey Justin Duncan, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.