Public Tickets
sethherbert
Button to page on siteClosed
LayerSlider for WordPress
Updated December 21, 2017 at 1:55pm
10
Most recent comment from [deleted]:Thank you for the feedback, glad we could be of help. If you need further assistance please let us know.
denisedesign
error saving after updating to 6.6.5Closed
LayerSlider for WordPress
Updated December 21, 2017 at 6:41pm
3
Most recent comment from [deleted]:Hello again,
This seems to be a server configuration issue. LayerSlider uses the file permissions recommended by WordPress, so it should be good from our end. If this needs to be corrected on your ...
EnvatoGeoff
Display Alternative Media on MobileClosed
LayerSlider for WordPress
Updated December 21, 2017 at 12:33pm
4
Most recent comment from [deleted]:Hello rbonsweenie,Please open a new ticket for your request.
lassiterweb
Slider not showingClosed
LayerSlider for WordPress
Updated December 21, 2017 at 10:43am
3
Most recent comment from [deleted]:Hello lassiterweb,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
cschondel
Limitation on configuring post optionsClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:46am
2
Most recent comment from [deleted]:Hello Chris,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, that is the curr ...
jshughes2013
I want to make an area of a background image clickableClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:09am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The slide background ...
jshughes2013
I am seeing error messagesClosed
LayerSlider for WordPress
Updated December 20, 2017 at 9:06am
2
Most recent comment from [deleted]:Hello James,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately some ...
pfroeser
payload errorClosed
LayerSlider for WordPress
Updated December 18, 2017 at 4:14pm
6
Most recent comment from [deleted]:Thank you for the feedback. The required server settings seem to be fine. Could you please try to look for any incompatibility problem on your installation that could cause this ? You can do that by ...
chrisfah
Speedup large sliderClosed
LayerSlider for WordPress
Updated December 18, 2017 at 8:47am
3
Most recent comment from chrisfah:Great! Works perfect now.Thanx and best regards,Christian
chrisfah
deleting revisionsClosed
LayerSlider for WordPress
Updated December 18, 2017 at 12:08am
2
Most recent comment from [deleted]:Hello Christian,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You cannot delete ...
ectic
text editingClosed
LayerSlider for WordPress
Updated December 18, 2017 at 12:06am
4
Most recent comment from [deleted]:The text alignment problem is most likely related to how you set up your text layers. You shouldn't use HTML code in this case, nested HTML content in a layer might not always work as intended, and i ...
RobertoSites
SOS mobile broswers load after sliderClosed
LayerSlider for WordPress
Updated December 17, 2017 at 6:49pm
8
Most recent comment from George K:Could you, please add this meta element into your site's section of the page source code?I'm sorry but I'm trying to find a solution, but I couldn't reproduce this issue in local environment.
Deralict
Parallax now "stuttering"...Closed
LayerSlider for WordPress
Updated December 17, 2017 at 6:15pm
10
Most recent comment from George K:Yes of course. I can send 6.6.4 or any previous version to you via email if you need.
ectic
Slider arrows and dotsClosed
LayerSlider for WordPress
Updated December 17, 2017 at 12:39pm
2
Most recent comment from [deleted]:Hello Ectic,
The navigation arrows, buttons and thumbnails can all be controlled in the Slider Settings -> Navigation Area and Thumbnail Navigation tabs.However to edit, relocate or create new navig ...
ectic
slider in responsive mode not workingClosed
LayerSlider for WordPress
Updated December 17, 2017 at 12:34pm
6
Most recent comment from [deleted]:We have checked your site and sliders on additional devices (including Galaxy 6), but the load times were fine on all of them. The slideshows started (almost) immediately when the sliders were scroll ...