Public Tickets
frnaill
Text ColorClosed
LayerSlider for WordPress
Updated January 2, 2018 at 8:32pm
3
Most recent comment from [deleted]:Hello again,The dev team confirmed that this is caused by your theme. Your settings are correct, but your theme is overwriting the stylings in this file: http://www.stmaryop.org/wp-content/themes/eni ...
keyjohnco
how rename the slider nameClosed
LayerSlider for WordPress
Updated December 29, 2017 at 7:37am
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
barkingbird
Activation issueClosed
LayerSlider for WordPress
Updated December 28, 2017 at 6:56pm
2
Most recent comment from [deleted]:Hello barkingbird,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launc ...
websmx
dynamic slides, php vars, slideshow doneClosed
LayerSlider for WordPress
Updated December 28, 2017 at 2:44pm
5
Most recent comment from [deleted]:Dear sztibor,
Yes, the feature does work, but you might not have configured it properly thus the error. Please create a new ticket for your case so we can help you set it up.
Garry
mp4 not displaying on mobileClosed
LayerSlider for WordPress
Updated December 27, 2017 at 1:37pm
5
Most recent comment from [deleted]:The problem is not related to the source of the video, so it doesn't really matter if its self hosted, YouTube or Vimeo. The restrictions (that are limiting the video displays) are built into the mob ...
DaeMooN
Add html video slide is problemClosed
LayerSlider for WordPress
Updated December 26, 2017 at 3:35pm
2
Most recent comment from [deleted]:Hello DaeMooN,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked yo ...
Luke Wiblin
Install Location Non StandardClosed
LayerSlider for WordPress
Updated December 25, 2017 at 2:27pm
2
Most recent comment from [deleted]:Hello wiebes1,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately som ...
keyjohnco
mobile display not correctClosed
LayerSlider for WordPress
Updated December 25, 2017 at 2:25pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.Happy Christmas for you too!
Darlene
cannot load slider in avada classicClosed
LayerSlider for WordPress
Updated December 24, 2017 at 9:11am
2
Most recent comment from [deleted]:Hello Darlene,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I have checked the ...
aviralsan
Animation on Buttons and Image SizeClosed
LayerSlider for WordPress
Updated December 23, 2017 at 3:53pm
8
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
aviralsan
Auto slide change / Slideshow and Layers VisibilityClosed
LayerSlider for WordPress
Updated December 23, 2017 at 3:53pm
8
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Heather Gordon
Images not loadingClosed
LayerSlider for WordPress
Updated December 23, 2017 at 9:40am
4
Most recent comment from [deleted]:I've checked it again, but the slider is still loading properly for me (please see atttached screenshot). On what OS/browser/device are you seeing the error exactly ? Or is it not related to a certain ...
yaaqub
ActivationClosed
LayerSlider for WordPress
Updated December 23, 2017 at 9:40am
2
Most recent comment from [deleted]:Hello yaaqub,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with the ...
Garry
Scroll bar showing on full screen layoutClosed
LayerSlider for WordPress
Updated December 22, 2017 at 8:02pm
3
Most recent comment from [deleted]:Hello Garry,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
trout458
Padding between menu and slider on mobileClosed
LayerSlider for WordPress
Updated December 22, 2017 at 11:24am
3
Most recent comment from [deleted]:Hello trout458,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is r ...