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Public Tickets

San555 UpdatingClosed   LayerSlider for WordPress   Updated February 13, 2018 at 1:57pm   2 Most recent comment from [deleted]:Hello Sandra, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The 'Update packag ... kasunwijesekara Disabling the thumbnail navigationClosed   LayerSlider for jQuery   Updated February 13, 2018 at 9:49am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. the_soundtouchables adding 3rd party animationClosed   LayerSlider for WordPress   Updated February 12, 2018 at 6:06pm   2 Most recent comment from [deleted]:Hello the_soundtouchables, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfor ... sanaya123 Data not getting savedClosed   LayerSlider for WordPress   Updated February 12, 2018 at 1:28pm   4 Most recent comment from [deleted]:Sorry for the delayed response, the Ticksy servers had experienced some issues. Judging from your description, it is almost certainly a server issue. As you've mentioned the plugin saves new sliders ... jonc113 Integration with Drupal 8Closed   LayerSlider for jQuery   Updated February 12, 2018 at 1:27pm   6 Most recent comment from [deleted]:Please open a refund request on Envato for this purchase, so we can accept it. ginger ​ I can't access layerslider.Closed   LayerSlider for WordPress   Updated February 12, 2018 at 7:57pm   15 Most recent comment from [deleted]:The dev team still sees that this profile is limited. It does not have permission to access LayerSlider's admin interface, that is why the error appears. If it was a normal admin profile, this wouldn' ... Kristel Immeker I can't edit any sliderClosed   LayerSlider for WordPress   Updated February 10, 2018 at 4:50pm   22 Most recent comment from [deleted]:Dear kristelimmeker, The dev team investigated this further and it seems that there is a plugin that compressed LayerSlider's original files incorrectly. They believe that there is some kind of cachi ... the_soundtouchables Mute audio buttonClosed   LayerSlider for WordPress   Updated February 10, 2018 at 3:57pm   2 Most recent comment from [deleted]:Hello the_soundtouchables, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We ar ... jp_lapeyre missing slidersClosed   LayerSlider for WordPress   Updated February 10, 2018 at 12:07pm   2 Most recent comment from [deleted]:Hello jp_lapeyre, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've checked an ... Jason ActivationClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:20am   2 Most recent comment from [deleted]:Hello Jason, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ... Lautaro Uploading TemplatesClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:18am   2 Most recent comment from [deleted]:Hello Lautaro, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... tdwright23 ActivationClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:03am   14 Most recent comment from [deleted]:We don't want you to find what's wrong with our product, as the error is not located in LayerSlider. As mentioned the issue you are experiencing is either a conflict with another item or a server rela ... LoneTreeCreative Layerslider Script Not ExecutingClosed   LayerSlider for WordPress   Updated February 10, 2018 at 3:20am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. miaojun Please set up a token key database. Could you?Closed   LayerSlider for WordPress   Updated February 9, 2018 at 3:49pm   2 Most recent comment from [deleted]:Dear miaojun, First of all. Please stop spamming the comment section of LayerSlider. The comment section is for pre-purchase questions and providing feedback, it's NOT for support requests. As you c ... franksxm971 Layer Sliders disappearedClosed   LayerSlider for WordPress   Updated February 9, 2018 at 12:28pm   4 Most recent comment from [deleted]:Yes, we can take a look at your admin if you set up a temporary WP login for us. Make sure to set the message to private that contains the login credentials, so others can't see it.