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  Public Ticket #1510001
slider not working
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Comments

  • erdinc started the conversation

    I updated the plugins and layer slider. Then the slider did not work. why?

    vegadent.net/wp-admin

    username: mutludent

    pass: aa00aa00

  • [deleted] replied

    Hello erdinc,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ?

  • erdinc replied

    I have not solved the problem yet. I updated the WordPress soulmedic theme and layerslider plugins. But the slider did not work. I've already uploaded my backup. It works because it has not been updated.


  • erdinc replied

    www.ankara-dis-hastanesi.com 
    I also updated this site for you. The slider not working. would you please tell me what to do?

    www.ankara-dis-hastanesi.com/wp-admin

    user: mutludent

    pass: aa00aa00

  • erdinc replied


    The layerslider I use at vegadent.net is licensed. But since I do not know when you will answer, I can not leave it in a problematic situation. That's why I implemented it at ankara-dis-hastanesi.com.

  • [deleted] replied

    There are JS errors on your site, they are the reason for this issue with the slider. The JS errors are most likely generated by a 3rd party item.
    To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.