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  Public Ticket #1814969
Font will not load on mobile
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  • stylusdesign started the conversation

    Hi there,

    When i check my site on my mobile i see that the slider fonts are not loaded and a Times like fonts is displayed instead. What can i do to make i right?

    Also Yoas is mentioning that the header has CSS problems. What can that be?

    Thanks for your help.



  • [deleted] replied

    Hello stylusdesign,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Different mobile browsers and mobile OS are handling fonts differently, so it's possible that some look different. What devices are you using exactly ?

    What you need to make sure is that the fonts are loaded properly on the back-end and front-end too. What fonts are you using exactly ? Is it some kind of custom font ? LayerSlider supports Google Fonts at the moment, but if you load custom fonts to your site, the slider should pick it up regardless after you enter it to the layer styles.

  • stylusdesign replied

    Hi Attila, i am using Anton. It's in the list. I don't know what you mean with front and backend.


  • [deleted] replied

    Have you added it in the LayerSlider WP -> Options -> Google Fonts tab ? And have you also applied the font family on the layer in its Styles tab ?

  • stylusdesign replied

    I have attached a screenshot of the frondend classic. If it will not load than why?

  • stylusdesign replied

    i feel that anybody should understand what's happening and how to implement whatever is happening on sites. This sounds more like it is for the few. It should be made simple and obvious.

  • stylusdesign replied

    Again! if loading a font, wich is a option is not an option at all without having to do more than the OPTION? I give up! Where on this "option" window do i have to say Aton as a font?

  • stylusdesign replied

    It's not Anton but Impact even more obtainable sinds it's in the option of the stylemenu below. I wanted it to be Anton but No No anywhere els you can have Anton but not in the header. I get so tired dealing with this. Have you guys ever heard of buttons giving you an option in stead of going HTML or doing a cours? Klick and play!  Sorry, but i troughley belief in claratey.

  • stylusdesign replied

    I give it an oder but it will not comply. If it was personel i would fire it.

  • [deleted] replied

    In my last reply, I've told you the exact location where you can load Google Fonts to LayerSlider. You don't need any "HTML or doing a cours". You just have to follow up on what I said. The code on your first screenshot is not LayerSlider, it's Visual Composer's page builder as I can see, which is not related to us.

    So again. You need to go to LayerSlider WP -> Options -> Google Fonts tab, and add the Google Font that you want to use. Anton is a Google Font so you can add it there. Impact is not, so you would have to load it manually (or through your theme) to the site if you want to go with that font. As also mentioned, LayerSlider only supports Google Fonts out of the box currently.

    After you've added the Google Font in the mentioned place, all you need to do is enter it to the Font Family field of the corresponding text layer.

    These are literal buttons that you can use to set up these options. There is no coding or HTML involved at all.

  • stylusdesign replied

    I apologize for my reaction Attila. Many things are not going my way.

    Again sorry and thank you for the support.