Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Charles Slider positioning is slightly off with Aegaeus themeClosed   LayerSlider for WordPress   Updated March 6, 2017 at 9:12pm   2 Most recent comment from [deleted]:Hey Charles,I have checked your site but for me there is no gap between the slider and the menu at the moment.Have you managed to solve the problem in the meantime ?In case not, could you please speci ... tenniscoach Using Layer Slider in another websiteClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:54pm   2 Most recent comment from [deleted]:Hey tenniscoach, We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-ac ... muimuilam activation got cancelled after site was movedClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:53pm   2 Most recent comment from [deleted]:Hey muimuilam, We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-acti ... nulrick 'forever' slides and mobile sizingClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:46pm   8 Most recent comment from [deleted]:The layers are 'generated' with the opening transition. The problem is that, if you navigate away from a slide before a layer's Transition IN time, said layer will not be 'created', so it will not app ... Amir Hussein Activation FailureClosed   LayerSlider for WordPress   Updated March 6, 2017 at 5:20pm   3 Most recent comment from Amir Hussein:Amazing, thank you! AGOGOMEDIA Problem with Beaver BuilderClosed   LayerSlider for WordPress   Updated March 6, 2017 at 5:54am   2 Most recent comment from [deleted]:Hey AGOGOMEDIA,I believe the problem might be related to how the Beaver Builder implements the slider. Please try to insert the slider with one of the default methods listed in the documentation ( ht ... Piotrowski Insert shortcode layersiderClosed   LayerSlider for WordPress   Updated March 6, 2017 at 5:01am   2 Most recent comment from [deleted]:Hey Piotrowski,How exactly did you try to include LayerSlider to your site ?You can insert the sliders multiple ways to your pages. These methods, including the shortcode, are described in the documen ... Gea can't activate the layer slider, just bought it.Closed   LayerSlider for WordPress   Updated March 6, 2017 at 3:15am   4 Most recent comment from [deleted]:In case you bought LayerSlider on CodeCanyon, the plugin and the option to access its license certificate should be there in the Downloads menu of your Envato profile. The two license codes on Envat ... johnburton LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated March 5, 2017 at 9:45pm   2 Most recent comment from [deleted]:Hey johnburton,Your activation was most likely deactivated remotely some time ago and the plugin detected this, therefore the error. Please read the following part of the documentation for possible ... chard Layer slider project disappearClosed   LayerSlider for WordPress   Updated March 4, 2017 at 3:28am   5 Most recent comment from chard:Thanks! isai Element`s LimitClosed   LayerSlider for WordPress   Updated March 4, 2017 at 1:48am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. marielapaire how to save a layer template ?Closed   LayerSlider for WordPress   Updated March 4, 2017 at 1:03am   2 Most recent comment from [deleted]:Hey marielapaire, At the moment there is no option in the plugin to create a layer template. However you can copy layers with the Ctrl + C and Ctrl + V combination after you select them. This also ... muckypoo Layer Slider not working on first pageloadClosed   LayerSlider for WordPress   Updated March 3, 2017 at 3:27pm   2 Most recent comment from [deleted]:Hey Kevin,I have checked your site but for me the slider is being displayed properly on the first load.  Have you managed to fix the problem in the meantime ? In case not, could you please specif ... bymryco add instagram feed and widget gridClosed   LayerSlider for WordPress   Updated March 3, 2017 at 3:16pm   4 Most recent comment from [deleted]:Unfortunately I'm not familiar with your setup so I'm not sure what this 'stickyHeader' is exactly, or to which plugin/theme is it related to.  I'd recommend contacting the author of this item wit ... Rawand Jamal LayerSlider not working on my siteClosed   LayerSlider for WordPress   Updated March 3, 2017 at 2:57pm   2 Most recent comment from [deleted]:Hey Rawand Jamal, There are jQuery errors (jQuery is not defined) on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be loaded in the header ...