We have recently put up two videos from u-tube on our website. Slider 2 & 3 on homepage show fine on desktop but when I have tried on iphone or Itablet these dont show. I have tried de0actiavting all plgins but this does not resolve. Can you help please.
I have now partly resolved this by uploading from utube to vimeo and this has resulted in solving ,ost of the issues above however the last most frustarting thing is that on iphone on mini tablet the first video william morris shows background image and starts, but the second video LGR does not show background image and yet everything is the same set up. Can you please help.
In case you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the available new versions.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
We have recently put up two videos from u-tube on our website. Slider 2 & 3 on homepage show fine on desktop but when I have tried on iphone or Itablet these dont show. I have tried de0actiavting all plgins but this does not resolve. Can you help please.
I have now partly resolved this by uploading from utube to vimeo and this has resulted in solving ,ost of the issues above however the last most frustarting thing is that on iphone on mini tablet the first video william morris shows background image and starts, but the second video LGR does not show background image and yet everything is the same set up. Can you please help.
website is www.respectaclecompany.co.uk
Dear Peter Condon,
In case you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the available new versions.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.