Okay
  Public Ticket #2149674
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  • Martin C Wesley started the conversation

    I am working off of the demo data from a theme I just installed on my site.  I am just starting to work with the slider and trying things out. I tried to set a layer with a video... https://vimeo.com/user22792642/review/359617632/77febf252b but every time I go to insert media and insert from url for video and add the link above and hit add video, nothing happens. What am i doing wrong?

  • [deleted] replied

    Hello Martin,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please check whether that video is hidden or private, or restricted in other ways. It's possible that the slider cannot display it because it's not available to show.