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  Public Ticket #2144996
Button not working
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  • Dave started the conversation

    Hi,

    I have a slider with two slides using a static button. For slide one the button is not linking (link has been added to the "Link and Attributes" settings) yet for slide two the button links.

    I'm not sure what's happening, your support would be greatly appreciated.

    Cheers,

    Dave

    Attached files:  Screen Shot 2019-09-09 at 11.23.05 AM.png

  •  13
    George replied

    Hi Dave,

    Please drag the button layer to the top of the layer list, this should solve your issue.

    Best Regards,
    George | Kreatura Dev Team

  • Dave replied

    Moved the layer up to the top, but the button is still is not linking.

    Attached files:  Screen Shot 2019-09-11 at 9.45.01 AM.png

  •  13
    George replied

    If you saved the slider and still not working you are probably using a cache / optimizer plugin. Please purge all caches in all cache plugins in your wp-admin site and this should solve it.

    Best Regards,
    George | Kreatura Dev Team

  • Dave replied

    Ok that worked....sorta.

    on the second homepage slide the diamond ring image is now larger and floating off to the left. I've checked the slide settings transitions and styles and they are correct, so I have no clue what's causing this issue.

    https://randor.com

  • Dave replied

    Looks like WP Rocket is the issue. When I deactivate the the plugin the slider issue no longer appears. Do you know of any WP Rocket conflicts with your plugin?

  •  13
    George replied

    Thank you for the feedback. In case that plugin is interfering with the slider, I'd recommend to exclude LayerSlider from its methods. LayerSlider provides its own caching, so it should still be good. Please look around in that plugin's settings and try to remove LayerSlider from it, so it does not affect the sliders.

    You also can try to disable the Slider Settings -> Misc -> Enhanced Lazy Load (Advanced Option) setting. Maybe this would help.

    Best Regards,
    George | Kreatura Dev Team