Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Elmar Stolley Stolley CompatibilityClosed   LayerSlider for WordPress   Updated December 3, 2021 at 9:53pm   9 Most recent comment from George K:Hello Elmar,Thank you for your feedback!! Michael Danvers Text over video backgroundClosed   LayerSlider for WordPress   Updated December 3, 2021 at 9:17am   2 Most recent comment from Kreatura Support:Hello MichaelThank you for getting in touch with us!It is possible to set opening and ending transitions for the text layers.You should schedule the opening and ending transitions so after the first ... Richard Calienes Layslider not working after updateClosed   LayerSlider for WordPress   Updated December 3, 2021 at 6:34am   14 Most recent comment from George K:Hello Richard,I have tested it under Firefox as well. For me, it seems like fine also in Firefox (please see the attached screenshot). Did you try to clear browser cache? Roland Heckmann background pictureClosed   LayerSlider for WordPress   Updated December 2, 2021 at 2:50pm   2 Most recent comment from Kreatura Support:Hello Roland,Thank you for getting in touch with us!Please check the attached image about where you can find the background-image of the slide. Tom Madrid Transitions (Animation)Closed   LayerSlider for WordPress   Updated December 1, 2021 at 10:02pm   6 Most recent comment from George K:Dear Tom,You are right: we need a better documentation and we are working on it. Tutorial videos also will be available soon. I have tested the feature we are talked about and it worked for me as expe ... Dave ButtonsClosed   LayerSlider for WordPress   Updated December 1, 2021 at 9:51pm   10 Most recent comment from George K:Thank you for the feedback! Julian W. Configurating Slider only for mobile screensClosed   LayerSlider for WordPress   Updated December 1, 2021 at 4:44pm   2 Most recent comment from Kreatura Support:Hello Julian, Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called device specific layers, and it gives you th ... ALFONSO LayerSlider and Firefox errorClosed   LayerSlider for WordPress   Updated December 1, 2021 at 9:37am   4 Most recent comment from George K:I checked your site under Firefox (https://montanayaventura.es/) and the slider is working for me. Did you try to delete the browser cache files? Maybe that will help. Alain cannot install themeClosed   LayerSlider for WordPress   Updated December 1, 2021 at 3:02am   1 Most recent comment from Alain:sorry please ignore this ticket I made mistake Dennis How to create the "Product Showcase – Dark" slideClosed   LayerSlider for WordPress   Updated December 1, 2021 at 2:36am   3 Most recent comment from Dennis:Hi Kristof,Thanks for the tip! I figured it out! I was able to create 2 columns and add another row to the 2nd column to make it work.This banner looks great! I love it. Kyle Layerslider buttons skewed since updateClosed   LayerSlider for WordPress   Updated November 30, 2021 at 9:17pm   3 Most recent comment from George K:Hello Kyle,Thank you for the feedback.May I ask you, how did you fix that issue? Thierry BRIZZI No icons availableClosed   LayerSlider for WordPress   Updated November 30, 2021 at 3:10pm   7 Most recent comment from Thierry BRIZZI:Ok George,thank-you for your prompt response.Best regards.T.BRIZZI Julian W. Help with Pop-up (Webshooworks)Closed   LayerSlider for WordPress   Updated November 30, 2021 at 10:01am   3 Most recent comment from Julian W.:Thank you Kristof.I will look for the solution for this. Ramiz Hashimov Projects doesn't show up in Layer sliderClosed   LayerSlider for WordPress   Updated November 30, 2021 at 5:17am   5 Most recent comment from Ramiz Hashimov:thanks a lot  Brett Lawson Slider editor not workingClosed   LayerSlider for WordPress   Updated November 28, 2021 at 11:06pm   2 Most recent comment from George K:Hello Brett,Thank you for using our product and we are sorry for your inconveniences.This issue is caused by a possible javascript error.could you, please create ma temporary wp-admin access to your s ...