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  Public Ticket #1136418
Why was my activation canceled?
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  • paulohenrique started the conversation

    About 2 or 3 month ago, i was testing a new LayerSlider version 6, so i did activation for test the new sliders and animations. This week, i was back with tests, but the plugin don't is activated more. Why was my activation canceled?

    how can i activated again?

  • [deleted] replied

    Hey paulohenrique,

    Your activation was most likely deactivated remotely some time ago or you have moved your site and the plugin detected this, therefore the error. Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation

    In any case, your purchase code is still valid and working so you can activate the plugin with it.
    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations
    If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.