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Public Tickets

Milanokidsfashion Slider is not working in Internet Explorer; on mobile and other browsers it works good.Closed   LayerSlider for WordPress   Updated March 23, 2017 at 8:18pm   2 Most recent comment from [deleted]:Hey Milanokidsfashion, As I can see you are using an outdated version of LayerSlider. We have implemented several improvements and fixes since then. Please update the plugin.If you've received LayerS ... KMB-Kommunikation Thumbnail bar underneath sliderClosed   LayerSlider for WordPress   Updated March 23, 2017 at 7:13pm   2 Most recent comment from [deleted]:Hey KMB-Kommunikation, Thank you for reporting this issue. We did not receive any similar reports so far but will look into this problem as soon as we can. drpinillo How to deactivate site and reinstall LayerSlider?Closed   LayerSlider for WordPress   Updated March 23, 2017 at 5:29pm   2 Most recent comment from [deleted]:Hey drpinillo, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations thomasbeer Layerslider with Enfold font issueClosed   LayerSlider for WordPress   Updated March 23, 2017 at 2:35pm   2 Most recent comment from [deleted]:Hey Thomas, I believe that the slider's settings are being overwritten on the front-end. Please set font-family and font-size for your text layers on the admin interface. You will still need to do th ... buyledfixtures Update problemClosed   LayerSlider for WordPress   Updated March 23, 2017 at 1:51pm   2 Most recent comment from [deleted]:Hey buyledfixtures,I believe that there was an error during the update and the plugin files became corrupted somehow. Please try to update again, we did not receive other reports of problems with the ... cacarr Number of slides in sliderClosed   LayerSlider for WordPress   Updated March 23, 2017 at 1:27pm   2 Most recent comment from [deleted]:Hey cacarr, There is no limit for sliders/slides/layers you can use, but your web server settings could prevent creating more content after a point. This is most likely going to be a web server conf ... levseltzer download latest versionClosed   LayerSlider for WordPress   Updated March 23, 2017 at 2:52am   2 Most recent comment from [deleted]:Hey levseltzer,Envato has accepted our upload since then. The latest version can be accesed both ways now, through the auto-update feature and it also can be downloaded from CodeCanyon as well.  Anna4711 JS error message with Layerslider v6.1.6Closed   LayerSlider for jQuery   Updated March 23, 2017 at 1:19am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Thomas Installation of update of Layers WP 6.0Closed   LayerSlider for WordPress   Updated March 23, 2017 at 1:17am   2 Most recent comment from [deleted]:Hey Thomas,The problem is that there cannot be two instances of the same plugin present on your installation at the same time. You will need to delete the current version of LayerSlider to be able to ... patriciabriggs obfuscated codeClosed   LayerSlider for jQuery   Updated March 22, 2017 at 6:16pm   7 Most recent comment from [deleted]:In this case please open a refund request through the official channel on Envato, we can only accept it that way. Andrea Romano Layer Slider with RSSClosed   LayerSlider for WordPress   Updated March 22, 2017 at 5:58pm   2 Most recent comment from [deleted]:Dear Andrea Romano, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be prov ... Henrik V Text fading in layerClosed   LayerSlider for WordPress   Updated March 22, 2017 at 5:45pm   2 Most recent comment from [deleted]:Hey Henrik,You can add fade out or other out animations with the 'Ending Transition' tab in the 'Transition' section of the 'Layers' settings. cficks Layer slider header on home page not centeringClosed   LayerSlider for WordPress   Updated March 22, 2017 at 2:21pm   3 Most recent comment from [deleted]:Hey cficks, In case you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this cas ... saikarunya purchase code for activationClosed   LayerSlider for jQuery   Updated March 22, 2017 at 2:18pm   2 Most recent comment from [deleted]:Hey saikarunya, I have checked and your purchase code is invalid for LayerSlider WP. Please note that if you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's pur ... Peter Jerome Upload zip fileClosed   LayerSlider for jQuery   Updated March 22, 2017 at 1:20am   9 Most recent comment from [deleted]:Please open a refund request on the following URL: https://themeforest.net/refund_requests/new We can only accept it this way with the current methods provided by Envato.