Slides seem to have a small random click area even though whole slide is marked as link, this has been happening for ages and it's become annoying. I originally got Layerslider as part of the theme Sterling and all worked fine, but now even if I nominate a whole slide layer as a hyperlink it doesn't matter which browser the site is viewed on the hyperlink doesn't work, if I make an element layer clickable as a link for just that element that seems very random as to where the link can be clicked and doesn't always relate to that element. I've even tried just a simple image as a one layer slide with the image as a link and by selecting the whole slide as a link and all I get is a thin band about 2/3rds the way down the slide that is clickable. Please help, I think this could be a CSS layering issue but I'm not sure, please help. Thank you.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site and the problem is that two DIV elements are coverig most of the slider, please see the attached screenshots. These two DIVs are the reason the slider cannot be clicked, as they are overlapping it. As I can see these shadows are generated by your theme.
Slides seem to have a small random click area even though whole slide is marked as link, this has been happening for ages and it's become annoying. I originally got Layerslider as part of the theme Sterling and all worked fine, but now even if I nominate a whole slide layer as a hyperlink it doesn't matter which browser the site is viewed on the hyperlink doesn't work, if I make an element layer clickable as a link for just that element that seems very random as to where the link can be clicked and doesn't always relate to that element. I've even tried just a simple image as a one layer slide with the image as a link and by selecting the whole slide as a link and all I get is a thin band about 2/3rds the way down the slide that is clickable. Please help, I think this could be a CSS layering issue but I'm not sure, please help. Thank you.
Any chance of some help please?
Hello terrykent,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked your site and the problem is that two DIV elements are coverig most of the slider, please see the attached screenshots. These two DIVs are the reason the slider cannot be clicked, as they are overlapping it. As I can see these shadows are generated by your theme.