I purchased a theme that had this slider. I went ahead and purchased the plugin as well now, and it still is not working. IS there some steps I should take to ensure it is set up properly that may have been missed?
Thank you for getting in touch with us! Could you please send me a wordpress admin to your site temporary? I would like to check your configuration. Thank you, in advance.
Thank you. I checked your slider and modify some settings, because it flashed due to incomplete settings. I added a background image to the two slides, set the Slide Timing / Duration to 3000 ms and select a slide transition for changing slides. Please check it and if you will have any other question, feel free to ask.
I purchased a theme that had this slider. I went ahead and purchased the plugin as well now, and it still is not working. IS there some steps I should take to ensure it is set up properly that may have been missed?
Hello Paul,
Thank you for getting in touch with us!
Could you please send me a wordpress admin to your site temporary? I would like to check your configuration. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Paul,
Yes, thank you ! I tried to login but I got this error:
Unknown email address. Check again or try your username.
Could you please check it?
Best Regards,
Andrea | Kreatura Support Team
Hello Paul,
Thank you.
I checked your slider and modify some settings, because it flashed due to incomplete settings.
I added a background image to the two slides, set the Slide Timing / Duration to 3000 ms and select a slide transition for changing slides. Please check it and if you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team