Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

jbelshaw Slider with Bridge ThemeClosed   LayerSlider for WordPress   Updated December 13, 2016 at 3:08pm   2 Most recent comment from [deleted]:Hey jbelshaw,The issue is caused by a JS error in your theme files:  ...wp-content/themes/bridge/js/default.min.js?ver=4.6.1Several of our customers had also faced this issue with the Bridge the ... vandanga TemplatesClosed   LayerSlider for WordPress   Updated December 13, 2016 at 3:06pm   9 Most recent comment from vandanga:Thanks that will sort it for now hopefully you can include a function in future releases. SimpleCake deauthorize sitesClosed   LayerSlider for WordPress   Updated December 13, 2016 at 2:54pm   2 Most recent comment from [deleted]:Hey SimpleCake,I have reset your purchase code, you are able to use it again now. Willie255 Conflict with another pluginClosed   LayerSlider for WordPress   Updated December 12, 2016 at 6:51pm   20 Most recent comment from John G:Hi Willie,This code excludes the LayerSlider scripts from certain pages. The same can be achieved without any coding, just enable the Conditional script loading option in the Advanced Settings sectio ... staxza Space above sliderClosed   LayerSlider for WordPress   Updated December 12, 2016 at 4:08pm   2 Most recent comment from [deleted]:Hey staxza,Thank you for the feedback, glad you could solve the problem. Michel LayerSlider is not visibleClosed   LayerSlider for WordPress   Updated December 12, 2016 at 3:42pm   2 Most recent comment from [deleted]:Hey Michel,There is no issue like this present in the latest release of our plugin (6.1.0.), so it is likely a conflict problem on your installation. To start troubleshooting please try to temporary d ... jhorres slider doesnt show up on pageClosed   LayerSlider for WordPress   Updated December 12, 2016 at 3:28pm   2 Most recent comment from [deleted]:Hey jhorres,As I can see there are no sliders inserted to your site at the moment. Where can we check this problem exactly ? BarbaraD Slider Not ResponsiveClosed   LayerSlider for WordPress   Updated December 10, 2016 at 7:44pm   5 Most recent comment from [deleted]:The latest version is 6.1.0. You can access it with the auto-update feature after activating the plugin with your purchase code or you can download the plugin's package from CodeCanyon as well.Please ... GET007 Plugin instalation failedClosed   LayerSlider for WordPress   Updated December 10, 2016 at 7:37pm   2 Most recent comment from [deleted]:Hey GET007,LayerSlider is fully functioning with WordPress 4.7, there are no known issues with the plugin on it. The installation likely fails becase you did not use the correct file, you need to dec ... Joel stoppels Problems Layer SliderClosed   LayerSlider for WordPress   Updated December 10, 2016 at 7:09pm   5 Most recent comment from [deleted]:We have checked your site on multiple installations and the slider is working properly for us in Chrome. What exactly is the problem you're experiencing ?The plugin only uses one database: wp_layersl ... superx2004 Layerslider upgrade and purchase code problemClosed   LayerSlider for WordPress   Updated December 9, 2016 at 1:34pm   2 Most recent comment from [deleted]:Hey superx2004,I have reset your purchase code so you can use it again for activation.6.1.0. is already available through the auto-update feature and once Envato approves the upload it will be availab ... hansavedas Slider not UpdatingClosed   LayerSlider for WordPress   Updated December 9, 2016 at 2:56am   1 Most recent comment from hansavedas:I resolved the issue by updating. Thanks schapman000 same domain won't deactivate licenseClosed   LayerSlider for WordPress   Updated December 8, 2016 at 9:17pm   2 Most recent comment from [deleted]:Hey schapman000,I have reset your purchase code, you should be able to use it again now. gdwaal Last slide automatic to URLClosed   LayerSlider for WordPress   Updated December 8, 2016 at 7:36pm   2 Most recent comment from [deleted]:Hey gdwaal,There is no built-in option to achieve this in the plugin currently.But in case you're familiar with web development and CSS you can create a similar effect with custom coding and using t ... Hans Peeters Demo contentClosed   LayerSlider for WordPress   Updated December 8, 2016 at 1:57pm   3 Most recent comment from Hans Peeters:Your very own homepage slider is so very suited for the holiday season. Change the cards to christmas decoration and you have a wonderfull seasons wishes. Maybe a good idea as a promotion :-)? I fo ...